With approximately 11 years of experience in this field, my role as a Senior Associate at Callsmaster Services LLP has equipped me with the ideal skill set for the English-Speaking Customer Service Representative role. Throughout my tenure, I have refined my ability to proficiently manage inbound calls from a diverse international customer base, including individuals from the UK, USA, Canada, Australia, New Zealand, Ireland, Germany, South Africa, and Malaysia. I consistently showcase my expertise in resolving technical inquiries related to computers, GPS devices, and printers, alongside offering technical solutions and installation support for GPS brands such as Garmin, Rand McNally, Navman, and TomTom. Additionally, I have a proven track record of successfully selling third-party software tailored to meet each customer\'s unique requirements and possess experience in arranging travel holidays for UK customers, encompassing flight bookings, hotel accommodations, and pick-up/drop arrangements. My extensive skill set and unwavering commitment to customer satisfaction position me as a formidable candidate for this position.