I have 5 years of experience as a writer, including copywriting, blogging, technical writing, sell sheets, and marketing communications. I worked in a big company for 3 years. As a freelancer I have helped a great number of businesses improve their market share by improving their writing. I have created copy for web pages, online ads, promotional e-mails, white papers, catalogs, brochures, etc. My clients include advertising agencies, company marketing departments, large stores, marketing firms, magazines and creative agencies.
I am pretty flexible with respect to working hours.
Communication is my passion and I firmly believe in fully comprehending customers' needs in order to achieve customer satisfaction. Throughout the years of my experience I have managed to hone skills that are very close to my personality and that I consider essential to quality customer service, such as patience, attentiveness, clarity, positive attitude, time management, empathy, calmness, promptitude and persuasiveness. I am always will fully familiarize myself with the product in order to provide the best possible support to customers.
Thank you for your attention.