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Customer Service Representative for eCommerce

$2-8 USD / hour

Cerrado
Publicado hace 4 meses

$2-8 USD / hour

Project Title: Customer Service Representative for eCommerce Description: - We are seeking a Customer Service Representative for our eCommerce business. - The primary support channel required is phone, e-mail, Messages & Live chat - We are looking for a mid-level customer service representative with experience in handling customer inquiries and resolving issues. - The ideal candidate should have excellent communication and problem-solving skills. - The customer service representative should be able to provide prompt and efficient assistance to customers. - Candidate must be fluent in English, Urdu/Hindi, and Arabic. - This is a full-time position, requiring more than 40 hours per week. - The representative will be responsible for addressing customer concerns, processing orders, and providing product information. - Familiarity with our product range and eCommerce platform is preferred but not required. - The candidate should be able to work independently, multitask, and prioritize tasks effectively. - Experience in a similar role or within the eCommerce industry is a plus. - Training will be provided to ensure a smooth transition into the role. - This is a remote position, allowing the customer service representative to work from home. - We offer competitive compensation and opportunities for growth within the company. - If you are passionate about delivering exceptional customer service and have the necessary skills and experience, we would love to hear from you.
ID del proyecto: 37637163

Información sobre el proyecto

82 propuestas
Proyecto remoto
Activo hace 3 meses

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82 freelancers están ofertando un promedio de $5 USD /hora por este trabajo
Avatar del usuario
Hello,***** Customer Service Representative for eCommerce **** I read your requirements carefully and understood very well about the project scope and started working accordingly in stages. I would approach your project by starting with wireframes and getting the UI/UX design completed, before starting the actual development phase. I will work 40 hrs a Week full-time remote basis and provide you with quality work. Come with us through Chat Window and I'll show You over there what work we have done on previous projects. We'll provide You high Quality Design and development for you with unlimited changes in design. anticipating your response Concerning Julian
$5 USD en 40 días
4,7 (104 comentarios)
8,0
8,0
Avatar del usuario
Hello, We are thrilled for the Customer Service Representative position at your eCommerce business. Our team understands the critical role customer service plays in the success of an online business, and we are confident in our ability to exceed your expectations. We have 65+ experienced and ambitious DESIGNER & DEVELOPER including PHP, Laravel, MySQL,WordPress, eCommerce, Magento, HTML, CSS, API Integration, JavaScript, ASP.NET, Laravel, Angular, Node.js, React, MEAN, MERN, Mobile App, Web App, Android, iOS, Flutter and many more. Would like to discuss further via chat. Waiting for your positive response Thanks Helena
$8 USD en 40 días
4,7 (19 comentarios)
7,6
7,6
Avatar del usuario
Hi There! You need a Customer Service Representative for eCommerce, I got 7+ years of experience in developing apps for startups and have good proven track records and excellent clients reviews. I have also good skills in React Native, Flutter, Swift, SWIFT-UI, Xcode, Android studio, Java, Firebase Analytics,Agora, Jitsi, Twilio, Jira, Firebase database, React.Js, Kotlin, IONIC, Objective C programming, AWS, Parse, Crypto Currency, Corodova, Back-end panel in (PHP, MySQL) and Rest APIs development. ***40 hours weekly I am available for work*** *** you will track all progress of the project thru the tracker*** I have worked on so many projects like Real Estate App, Grocery App, Classifieds App, Instagram Clone app, Taxi app, Delivery App, food delivery, Inventory Management App, Reward App, Social Media App, On-demand Services provider App, Nutrition App, school management, Pos, E-commerce, Event booking, etc. I am fully dedicated to doing my work very efficient and less time-consuming. "Looking forward to your positive response please open your chat window to more details" Thanks. regard, Christina
$5 USD en 40 días
4,9 (65 comentarios)
7,2
7,2
Avatar del usuario
Hello, I'm Rohit Soni, a freelance developer with a dedicated team of professionals.I've been in the industry since 2016, delivering exceptional results to clients around the globe. I read all your requirements to develop and desing customer service representative for eCommerce and I assure you that I will provide high-quality work at the proper time. Additionally, we also provide you 3 months of support from our side As a Full Stack Developer, I specialize in Web and App Development, boasting a portfolio of stunning projects with top-notch UI/UX design. My expertise spans Flutter (for both Android and iOS), PHP, and WordPress, and I bring over 7 years of experience to the table. Whether it's websites, applications, or e-commerce platforms, I've got you covered. But I'm not limited to just coding. My skill set extends to graphic design and logo creation, offering you a one-stop solution for all your project needs. With a track record of over 500 completed projects, I am committed to delivering nothing short of excellence. My ultimate goal is your complete satisfaction. For a closer look at my work, please visit my portfolio here: https://www.freelancer.com/u/Alphawizz Thank you for considering me for your project. I'm ready to transform your vision into a reality that stands out in today's competitive landscape. Best Regards, Rohit Soni.
$5 USD en 40 días
5,0 (14 comentarios)
6,6
6,6
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Hello there, As someone passionate about understanding customer needs, resolving issues promptly, and representing brands well through thoughtful communication, I believe I would make a strong addition to your team. Throughout my CSR career, I have become adept at handling email, live chat, and message volumes while maintaining quality standards across channels. I leverage my analytical abilities and product knowledge to diagnose issues and provide customized solutions for each customer. Though familiar with your products already, I’m eager to immerse myself in your offerings to become a trusted resource for all customer inquiries. As a dedicated CSR focused on developing long-term relationships, I’m attracted most to opportunities allowing me to grow alongside a business. Your opening stood out for just this reason. I look forward to speaking with you. Best, Himanshu
$4 USD en 40 días
4,9 (130 comentarios)
6,7
6,7
Avatar del usuario
As an experienced freelancer who has worked extensively with web apps and eCommerce platforms, I am well-versed in the intricacies of delivering efficient customer service in your domain. My knowledge of front-end technologies including React and Angular will enable me to navigate your system seamlessly, ensuring prompt and accurate responses to customer inquiries. Adding to this, my back-end expertise with Node and Express will be invaluable for addressing any technical issues that might arise. Having developed portfolio websites and SAAS systems, I am accustomed to multitasking and effectively prioritizing tasks - both of which are crucial skills for a customer service representative. Moreover, my fluency in English, Urdu/Hindi, and Arabic will allow me to assist a broad range of customers with varying linguistic backgrounds. Although unfamiliar with your specific product range, I'm confident in my ability to quickly grasp its intricacies. My training-centric mindset makes me adept at acquiring new knowledge efficiently - ensuring a smooth transition into the role. Trusting me with this project guarantees you a dedicated professional intrigued by the possibility of incorporating my broad experiences with your unique requirements.
$6 USD en 40 días
4,6 (30 comentarios)
5,7
5,7
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I have gone through the description. I am very much interested to work on your project. I will provide you with the work as per your requirement within a particular period. So let us start
$5 USD en 40 días
4,7 (112 comentarios)
5,5
5,5
Avatar del usuario
Hello, I understand that excellent customer service is the backbone of any successful e-commerce business, and I am well equipped to take on this role. With over 2 years of experience in customer support, technical support, and as a virtual receptionist, I have honed my communication and problem-solving skills that are crucial in addressing customer inquiries and resolving issues. I am confident I can provide prompt and efficient assistance to your customers across phone, email, messages, and live chat channels. My fluency in English, Urdu/Hindi, and Arabic gives me an added advantage in connecting with a diverse range of customers. Furthermore, during my career, I have always been passionate about delivering exceptional customer service and maintaining high client satisfaction. With me on board, you can expect nothing but the utmost dedication to ensuring your customers receive the best support possible. You are the King to me, and I'm excited at the prospect of working for a King like you! Thank You! Ahmad
$5 USD en 40 días
4,9 (5 comentarios)
4,9
4,9
Avatar del usuario
As a seasoned customer service representative, I bring extensive experience to the table when it comes to handling customer inquiries and resolving issues efficiently. I understand the importance of clear and empathetic communication, especially in the fast-paced world of eCommerce. My fluency in English, Urdu/Hindi, and Arabic allows me to cater to a diverse range of customers. In addition to my significant customer service experience, I have a strong background in IT which can be a huge asset for this position. Not only am I proficient in various software systems relevant to an eCommerce platform, but I am also adept at multitasking and prioritizing tasks effectively. Lastly, my commitment to delivering exceptional value aligns perfectly with your company's needs. And since I am passionate about continuous improvement, I can quickly adapt to your preferred practices and contribute innovative solutions that impact positively on our team's overall efficiency. With me, you can expect a dedicated team player ready for the necessary training and an unwavering commitment to exceeding customer expectations.
$5 USD en 70 días
5,0 (6 comentarios)
4,6
4,6
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Dear Hiring Manager, I have done similar work earlier for my many client's with 100% satisfaction, INBOX ME FOR DETAILS, I can start your project right now with 100% accuracy and within time deadlines. I am happy to provide you a sample work. Please let me know. Thank you.
$3 USD en 40 días
4,9 (43 comentarios)
4,8
4,8
Avatar del usuario
Hello, You are seeking a customer service representative for our eCommerce business. With 10 years of experience in mobile and website development, I believe I'll make an exceptional fit for this position. My expertise in Android development, Laravel MVC, React js, and Node.js ensures that I possess solid technical skills in eCommerce platforms, - a plus for running the customer service desk for your eCommerce business. Let's connect soon to discuss how I can contribute to growing your eCommerce business and delivering value through excellently executed customer service. With Best Regards, ~ Shipra
$8 USD en 40 días
4,4 (3 comentarios)
4,9
4,9
Avatar del usuario
With a solid background in technology and a strong focus on customer service, I’m confident that I can bring immense value to your eCommerce business as a Customer Service Representative. Over the past 6+ years, I’ve honed my skills in web and mobile app development - ReactJS, VueJS, NodeJS, AngularJS, PHP, JSP, etc., gaining valuable experience in understanding and solving user queries efficiently. Moreover, my experience with Android and iOS platforms will allow me to navigate your digital interface seamlessly - be it addressing customer concerns or processing orders. My proficiency with English, Urdu/Hindi, and Arabic ensures no communication barriers while assisting customers from diverse backgrounds. Although not directly from the eCommerce sector, my adaptable nature positions me perfectly for this role - I can learn new platforms quickly. Finally, aside from the technical skills necessary for this position, my ability to work independently and prioritize tasks effectively will aid in providing prompt assistance to your customers. With me onboard, not only will you have a capable problem solver but also a long-term partner who values quality and client satisfaction above all else. I’m excited about the possibility of joining your team. Let me give you the top-tier service your customers deserve!
$5 USD en 40 días
5,0 (1 comentario)
4,3
4,3
Avatar del usuario
I wish to express my genuine interest in the customer service representative position, supported by my relevant experience in similar roles. In my most recent tenure, I was an integral part of a customer service team for a drop-shipping company specializing in home furniture sales within the United States. The spectrum of our responsibilities encompassed addressing customer inquiries, processing orders, providing detailed tracking updates, managing returns, and efficiently resolving any emerging issues. Prior to this engagement, I fulfilled a pivotal role as the primary point of contact for helpdesk support in a website and mobile app business. In this capacity, I handled customer complaints, addressed queries, and facilitated content updates for WordPress websites. My proficiency extends to platforms such as Shopify, where I am adept at product creation, management, and crafting compelling titles and descriptions. Despite limitations in Urdu/Hindi and Arabic language proficiency, I communicate effectively and with clarity in English, ensuring seamless interactions with diverse clientele. I am currently available for a full-time position within your esteemed company. I am confident that my skill set and experience would make a significant contribution to your team, aligning with, if not surpassing, your expectations. I invite you to connect with me directly to engage in a detailed discussion regarding the intricacies of the role. Thank you for your time and consideration
$8 USD en 40 días
5,0 (11 comentarios)
4,5
4,5
Avatar del usuario
Hello, I have read your requirements and I got to know you are looking for Customer Service Representative for eCommerce you following Features and Skills and Experience,Description:- - We are seeking a Customer Service Representative for our eCommerce business. - The primary support channel required is phone, e-mail, Messages & Live chat - We are looking for a mid-level customer service representative with experience in handling customer inquiries and resolving issues. - The ideal candidate should have excellent communication and problem-solving skills. - The customer service representative should be able to provide prompt and efficient assistance to customers. - Candidate must be fluent in English, Urdu/Hindi, and Arabic. - This is a full-time position, requiring more than 40 hours per week. - The representative will be responsible for addressing customer concerns, processing orders, and providing product information. - Familiarity with our product range and eCommerce platform is preferred but not required. - The candidate should be able to work independently, multitask, and prioritize tasks effectively. - Experience in a similar role or within the eCommerce industry is a plus. - Training will be provided to ensure a smooth transition into the role. Let’s get connected on Chat to discuss this further in detail. Please connect with me in chat Regards Shaiwan
$8 USD en 40 días
5,0 (6 comentarios)
4,1
4,1
Avatar del usuario
I am interested for your Customer Service Representator. Sir ! I have experience with institutes and newspaper more than 15 years. I. Can serve for phone, e-mail, Messages & Live chat conversation to resolved issues. - sir! I have excellent communication and problem-solving skills and can respond immediately. My charge will be according to your demand. Thanks
$2 USD en 40 días
5,0 (4 comentarios)
3,8
3,8
Avatar del usuario
Hello! I am excited to propose my candidacy for the Customer Service Representative position in your eCommerce business. I bring a wealth of customer service experience and a willingness to learn about the eCommerce industry. I have honed my communication and problem-solving skills through my substantial experience in customer service. I am fluent in English and capable of multitasking, prioritizing tasks, and working independently. I am committed to delivering exceptional customer service. I understand the importance of addressing customer concerns, processing orders, and providing product information promptly and efficiently. I am eager to transition into the eCommerce industry. Despite not having direct experience, I am a quick learner and ready to familiarize myself with your product range and platform. I am prepared to dedicate more than 40 hours per week to this full-time, remote position and undergo any necessary training. I am passionate about continuous learning and development, and I am excited about the opportunities for growth within your company. I believe my passion aligns with your company’s values. I look forward to the possibility of contributing to your team and thank you for considering my proposal. Best regards, Marra
$6 USD en 60 días
5,0 (6 comentarios)
3,7
3,7
Avatar del usuario
As a seasoned customer service specialist, I understand the intricacies and demands of supporting an eCommerce business. My ability to handle complex inquiries, provide prompt resolutions, and my proven track record in elevating customer satisfaction make me an ideal candidate for this position. Not only am I fluent in English, Urdu/Hindi, and Arabic, but I also possess effective communication skills which are vital when addressing customer concerns efficiently across various channels like phone, email, messages, and live chat. Throughout my career, I've honed my multitasking and prioritization abilities which will prove advantageous in seamlessly managing tasks related to order processing and product information. Though familiarizing yourself with your product range and eCommerce platform is a preference, my knack for quickly grasping new technologies ensures that I will be up to speed within no time! Furthermore, my core strengths of data entry alongside my proficiency in Excel go hand-in-hand with the backend responsibilities often associated with such customer service roles. By employing my services, not only will you have a dependable remote employee who is motivated to exceed expectations but also someone who has a finely-tuned skill set that enhances overall operational activities. Choose me as your Customer Service Representative and let's create a rewarding journey while keeping your customers delighted!
$5 USD en 40 días
5,0 (4 comentarios)
3,1
3,1
Avatar del usuario
Hi, ? Wonderful Day and Happy New Year! ? I hope this message finds you well. My name is Dean, and I'm excited to introduce you to D Connect Outsourcing Services an Outsourcing Company from the Philippines, a reliable company dedicated to help Businesses, Executives, Offices, and many more that needs virtual help. At D Connect Outsourcing Services, we understand the challenges and opportunities that your line of business is having. Our mission is to help hand in hand with our partners in their virtual needs from Social Media Management, Schedules, Customer Service, Executive Assistant, Appointment Setter, and Many more. -Australia Solar Panel and Solar Battery Company. -US Roofing Inspection. -Final Expense American Benefits and Senior Care. -Medicare Plan A and B inbound verifier. -US Solar Company. -Credit Repair Team. -Medical VA. -UK Energy. -Recruitment -Lead generation. -Executive Assistant to the CEO -Social Media Manager -Inbound Technical Support Team. -Real Estate Cold Caller and Acquisition Manager. -Health Care Facilities Staffing Cold Caller and Closer. -Health Care Staffing Recruiter -Truck Dispatcher -Driver Recruiter -Experienced ESL Teachers -US AND MALTESE SALES TEAM -VA BOOKKEEPER -VA ACCOUNTANT -SEO/WORDPRESS -Customer Support Representative Thank you for considering D Connect Outsourcing Services as your partner in your Business. We look forward to the possibility of working together to achieve your goals. Warm regards,
$8 USD en 40 días
4,8 (1 comentario)
2,9
2,9
Avatar del usuario
As a seasoned Data Analyst and Virtual Assistant with over 12 years of experience, I possess a versatile skill set that aligns seamlessly with your requirement for a Customer Service Representative. My extensive background in providing administrative support and customer service uniquely positions me to excel in this role. In addition to being fluent in English, Urdu/Hindi, and Arabic, I am proficient in Microsoft Office and data-related tasks, making me comfortable across various communication channels like phone, e-mail, Messages, and Live Chat. I am skilled in maintaining Monthly Cash Account Ledger & Reconciliation statements - an ability that complements the eCommerce aspects of your business. What sets me apart is my commitment to consistently delivering exceptional customer service. I empathetically address concerns, efficiently process orders, and offer comprehensive product information. Although unfamiliarity with your platform is not a hurdle for me due to my quick learning abilities, I'd also love to utilize my familiarly with tools like Web Scraping and Web Search to provide added value to your team.
$2 USD en 40 días
4,0 (1 comentario)
0,1
0,1
Avatar del usuario
Hard worker I have 10 years experience No mistakes The work will done in a short time as soon as possible
$3 USD en 80 días
0,0 (0 comentarios)
0,0
0,0

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Bandera de UNITED STATES
Lombard, United States
5,0
27
Forma de pago verificada
Miembro desde feb 6, 2015

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