My name is Rubi Mateos, and I'm from Mexico. I graduated with a degree in tourism management, and currently I'm studying international marketing. I have plenty of experience working with clients, tourists, and guests. I worked as a guest service agent in a hotel for 6 months. I helped the guests with their concerns, booking restaurant reservations, helping them with tours, and local things to do. I also worked as a guest service agent on a tourist train, helping with boarding and in the train stations, providing quality service to the tourists. I worked for an online magazine as a social media manager, planning posts for Facebook, Instagram, and Twitter. After that, I worked like an accountant, helping to administer the budget of the company, filling out checks, handling mail, making bank deposits and keeping bank records, handling invoices, tracking expenses for specific projects, and bookkeeping. Right now, I'm in a cultural exchange program in the USA, taking English classes and providing Spanish classes.