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Multi-Channel Customer Service Expert

£2-5 GBP / hour

Cerrado
Publicado hace alrededor de 2 meses

£2-5 GBP / hour

I'm seeking an experienced customer service professional that can manage remote communications across three mediums: phone calls, emails, and live chat. Your role will mainly encompass: - Managing 10-50 customer service inquiries each day primarily centered around our product information. - Providing enlightening and comprehensive responses that ensure customer satisfaction. Key attributes I'm looking for: - Die-hard experience in customer service. Experience in service related to product information is a definite plus. - Exceptional communication skills across various platforms - telephonic conversations, email threads, and live chats. - High enthusiasm and genuine desire to help customers, while managing high volumes of contact. This is a great opportunity for someone seeking to impact customer service satisfaction at a fast-paced company.
ID del proyecto: 37897999

Información sobre el proyecto

21 propuestas
Proyecto remoto
Activo hace 20 días

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21 freelancers están ofertando un promedio de £4 GBP /hora por este trabajo
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Hi, I have experience in administration, customer service, live web chat, email handling, inbound & outbound calls, and all vital roles of a virtual assistant. I am a full-time freelancer and available for any shift. I will ensure 100% customer satisfaction and provide all information, address any complaints, or offer customer solutions. Please message me to start right now. Thanks, Fida.
£2 GBP en 40 días
5,0 (1 comentario)
0,6
0,6
Avatar del usuario
I have read the project's details and willing to serve you as a Customer Support Representative. I have provided customer support to clients using softwares including Zendesk, Gorgias, Slack, Tawk, Outlook, Facebook, Live Chat, etc. You can check my portfolio for the similar projects I have done as well. Feel free to contact to discuss further on the project.
£4 GBP en 40 días
0,0 (0 comentarios)
0,0
0,0
Avatar del usuario
I am excited to propose my services as an experienced customer service professional adept at managing remote communications across phone calls, emails, and live chat. With a proven track record, I am prepared to handle 10-50 inquiries daily, primarily focused on product information. My dedication to customer satisfaction ensures enlightening responses. Key attributes include extensive customer service experience, exceptional communication skills, and a genuine passion for helping customers amidst high volumes. I am eager to impact customer service satisfaction positively at your fast-paced company. Let's collaborate to elevate customer experience together.
£2 GBP en 35 días
0,0 (0 comentarios)
0,0
0,0
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Hello, I'm Momin, an experienced translator with a strong background in translating documents, websites and applications in English, Dutch, German and French. Bringing forth an excellent command of these languages, and a track record of impeccable proofreading, editing and translating. Adept in accurately assessing the context of material, and translating it in an understandable and appropriate way. I am a skilled in Terminology and Processes, helping clients to better understand their rights and position. Bringing forth a positive work ethic and a commitment to efficiency and integrity.
£4 GBP en 40 días
0,0 (0 comentarios)
0,0
0,0
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Edilberto Calansanan Bandar Sunway Petaling Jaya Kuala Lumpur Malaysia +60173885578 3/20/2024 Dear Ma'am\Sir I am writing to express my interest in the Customer Service position at your company, as advertised in Upwork. With a strong background in Proofreader and Customer Service, I am excited about the opportunity to contribute to your team. I'm Edilberto Calansanan 32 years old living in Malaysia, I have experience in Customer Service job that related to sales. I am particularly drawn to your company because of its innovative approach to Cutting-edge innovation. The proofreading role excites me as it offers the chance such as opportunities for growth, working with cutting-edge technology, or making a meaningful impact. I am eager to bring my skills and passion to your company and contribute to its continued success. I am enthusiastic about the opportunity to further discuss how my skills and experiences align with the needs of your company. Thank you for considering my application, and I look forward to the possibility of contributing to your team. Sincerely, Edilberto Calansanan
£4 GBP en 40 días
0,0 (0 comentarios)
0,0
0,0
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I'm committed to achieving customer satisfaction. I have over 10 years experience in the customer-service industry, having worked for the Hotel industry and various BPO companies. I graduated with a degree in Communications, majored in Journalism and Broadcasting which is why communicating in English in both written and oral are a top skill. My work experiences have improved my customer relations and people skills, mainly focused on dealing with clients, stakeholders, various customers and team members. I work with minimal supervision and under pressure.
£4 GBP en 40 días
0,0 (0 comentarios)
0,0
0,0
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I am intrested in your work at minimum cost. i am new here but i know typping very well . i feel glade to do your work sir
£2 GBP en 40 días
0,0 (0 comentarios)
0,0
0,0
Avatar del usuario
Hello, I have worked as a customer support manager and having 5 years of experience in the customer support where i use to handle the cx via phone calls,text,mails for a product base company .
£4 GBP en 40 días
0,0 (0 comentarios)
0,0
0,0
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I am a determined and dependable customer service professional with 2 years of customer service experience. I have the skills of Empathy, Problem solving, Communication and Active listening. The customer is always and the aim is to please in every aspect for them to be happy. I am reliable and patient as I connect easily with people.
£4 GBP en 40 días
0,0 (0 comentarios)
0,0
0,0
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I don't want to miss this opportunity and I think I can do this work better because I have experience in sales and marketing so I know very well how to handle the clients
£4 GBP en 40 días
0,0 (0 comentarios)
0,0
0,0
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As a freelancer specializing in typing tasks, I offer a blend of precision, efficiency, and reliability that sets me apart. With a keen eye for detail and a commitment to accuracy, I ensure that each project is completed with minimal errors. My proficiency in typing speed and accuracy enables me to deliver results swiftly without compromising quality. Moreover, I prioritize meeting deadlines and maintaining clear communication throughout the project lifecycle. My track record of delivering high-quality work consistently, coupled with my dedication to client satisfaction, makes me the ideal candidate for your typing project.
£3,58 GBP en 40 días
0,0 (0 comentarios)
0,0
0,0
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I am very interested in typing that’s why I choose this platform If you are interested please update
£5 GBP en 40 días
0,0 (0 comentarios)
0,0
0,0
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Using my professional knowledge and skills as a CISCO expert and administrator in Customer Service FedEx, I am confident in my ability to provide an exceptional level of multi-channel customer service that exceeds your expectations. My dedication to thorough communication ensures not only informative responses but also responses rooted in empathy for the customer, something that is essential in managing urgent inquiries. In my previous roles, I have handled high daily ticket volumes with ease while maintaining quality standards. My typing skills enable me to efficiently navigate email threads and live chats accurately while addressing customers' concerns in a timely manner. Additionally, my familiarity with CISCO reports and other related tasks will allow me to capture and utilize data that can improve the efficiency of this multichannel customer service project. Over the years, I have honed my problem-solving abilities, communication skills, and passion for helping customers. As such, I am confident that I can provide the kind of dedicated support your clientele need. By choosing me, you're hiring not just a skilled freelancer but a partner committed to improving your customer satisfaction metrics in real-time.
£4 GBP en 40 días
0,0 (0 comentarios)
0,0
0,0
Avatar del usuario
Dear Hiring Manager,I am excited to submit my bid for the position of a customer service professional to manage remote communications across multiple mediums and live chat. With a proven track record in customer service and a passion for ensuring customer satisfaction, I am confident in my ability to excel in this role.
£4 GBP en 40 días
0,0 (0 comentarios)
0,0
0,0
Avatar del usuario
I can speedily type many words. I can write content. I can do excel. I am kind a data operator. I can do my work very smoothly and fair.
£4 GBP en 40 días
0,0 (0 comentarios)
0,0
0,0

Sobre este cliente

Bandera de UNITED KINGDOM
Fleet, United Kingdom
5,0
2
Forma de pago verificada
Miembro desde feb 9, 2024

Verificación del cliente

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