Dynamics 365 Customer Service

Hello. I am a Certified Microsoft Dynamics CRM and dynamics 365 Technical Consultant with in-depth knowledge of the platform. I will assist you on basic customization, a couple of flows and lesson understanding the structure and how services are managed . I have 6 years of software development experience, which includes 5 years in Dynamics CRM. I have worked in top IT companies based in the USA as a solution architect. I have vast experience in the managing complex projects. I have a vast experience in the marketing automation tools like Click dimensions and Mail chimp. I have vast experience to integrate these into Dynamics crm. I have worked with MS Dynamics CRM 2011, 2013, 2015 and 2016 Customizations including Ribbons Customizations, Plugins, Workflows, Custom Actions, and Business Process Flow etc. I have been using Microsoft.NET, MVC, Web API, WCF, MS SQL Server, MS Dynamics CRM, Azure etc. I have also worked with data migration and reporting tools including SSIS, Scribe Insight, Scribe Online, SSRS etc. Specialties: Microsoft Dynamics CRM Implementation, Customizations, Extensions, Add-Ons Development, Data Migration, SharePoint Integration etc. Technologies: Microsoft CRM, Dot NET technologies, MVC, Database development, Data Migration tools like Scribe, SSIS Packages, JavaScript, Payment Gateway Integration, SQL server. Let’s talk.

Hello, I am certified Microsoft Dynamics 365 Technical Consultant with 5 years of experience in Dynamics 365 and more than 8 years in .Net technologies. Great experience in configuration and customization, custom workflows and plugins development, JS customization, SSRS report and SSIS package development. Currently I am working on customer service module. Explored all the concepts of customer service module - customer service hub app like Queue, Mailbox, Automatic record creation and update rules, Routing rules, SLAs, Entitlement and other configuration including workflows and flows. Looking for a long term relationship. Contact me for more discussion. Thanks Pradip

Hi, Hope you are doing well. Many years of experience in Dynamics 365 customer service. Worked on model driven application and power plateform. looking forward to working with you. regards