I am a responsible and proactive ISA with over five years of experience working mostly for education campaigns, but my experience goes from real estate agencies to education companies so I count with tons of useful tools for the job that experience has given me. Really ongoing, funny, and positive in work and in my personal life. My expertise extends to cold calls, warm calls, responding emails, customer service, sales, appointment setting, and technical support. In my last job position, I used to make over a hundred to two hundred warm calls every day. Additionally, I take pride in always working in such a way that I represent the employer while satisfying the customer requests or demands. Regarding idioms, I am fluent in both English and Spanish, which means that I can speak, write, and listen to these two idioms in a native way. I think some of my major qualities are my nice and easy communication with customers, my organization in the work environment and in teamwork, and my desire and easy way to learn new things. If you hire me and I start working with you, I believe I would be able to immediately add value to your team due to the reasons I just exposed; and, also, I am sure I will be able to learn a lot and progress in my Call Center Representative Career. In my last jobs my numbers talked for me, 100 appointments on my best month, 60 appointments on my worst month.