Dear Hiring Manager,
It will be my privilege to be a part of your esteemed organization, I am ready to start from today itself, I have got total of 8 years of experience in customer service and have worked in technical support on most of the projects. I have worked for all the big companies like IBM, Dell, Hp
IBM : Worked as a technical support executive helping US based company called Amgen Inc were I used to help the internal customers in different technical issues like, Loading of operating system, Outlook configuration, Virus Removal, Internet Connectivity
Dell: Worked for XPS portables job involved troubleshooting any pc related issues also did up-selling for extended warranty,
HP: Worked for All in one printers helping any issues related to installation of the printer, wireless connectivity, loading of new Cartridges aswell as helping to do troubleshooting of scanners aswell as fax machines.
I hope with the experience of 9 years catering only usa customers I will surely be able to handle any kind of customers with the best customer service and phone
Hope to hear back from you soon!
And happy new year to you.
Thanks and regards
Kaushik Paul