Hello prospective employer, I've read through the brief, and I understand what is expected and would be willing to provide the services I am a dedicated Customer Service Professional/Virtual assistant with vast experience in Data entry, internet research, web search, data analysis and telemarketing spanning 18 years. A proficient call service analyst with over 6 years’ experience in front end support. I am responsible and dependable possessing effective time management skills, adaptable to meet my employer’s time zone. I'm also well-grounded in customer relations, customer support personnel, live call & chat with impeccable communication (oral & written) skills. Eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding and knowledge and excellent reputation for resolving problems and improving customer satisfaction in the business.