Superstar Virtual Assistant & Email Support Expert

Hey guys & gals, We're looking for an all around VA that can manage a wide variety of projects and tasks (finding and contacting clients, researching skills, finding emails, scheduling newsletters, collecting information, etc.), as well as personal tasks (create a short morning yoga exercise, buy my mom a gift, contact folks for travel arrangements). Things I'll need in my VA: -Email support experience: you need to know how to respond to customer help requests in a polite and helpful manner, provide them with as much information as you can, and do so with solid english grammar. -You must know your way around the Wordpress backend and frontend! Sorry, but this is a necessity as all of our businesses are on Wordpress. You should know how to create/edit content, create new menu items, install new plugins, etc. -You've gotta be smart and be ready for "using your own judgement" for a lot of tasks. You'll start from more simple tasks and learn about our business, and as time goes you'll be deeply involved in many of our daily operations. I need someone smart. - You've gotta be creative & questioning. If you think of a better way to do something, tell me why your's is better and mine ! Not sure about a step? Ask me immediately. Or, even better, figure it out and then email me your solution for confirmation. If I'm not getting questions about tasks I send you, that is a sure sign that something is wrong. I WANT questions and feedback. -Gotta be a self-starter who can get stuff done without needing someone to constantly check-in to make sure things are moving forward. - Must be casual and a friend. While I do want a 'professional relationship' in terms of hustling and getting shit done on time and creating quickly, I want it to be relaxed and based on a friendship. I want to know what you're passionate about, trade knowledge and cool articles back and forth, etc. Everyone I work with is a friend first...if we don't make good friends, we wont make good partners. -Must write in natural native English. You'll be corresponding with several clients via email, so grammar mistakes are not okay. - Must use the words "red roof" in the second sentence of your application. This is to weed out all those pesky auto-applications. - Must be able to keep track of and efficiently execute 'Standard Operating Procedures'. So that I can tell you to save an SOP like how to find contacts or create personalized emails, and then just tell you to follow that process later instead of having to re-explain it. Also, so I can tell you what to do when X happens, so that you perform Y automatically. - Must be able to get shit done FAST. I'll sometimes give you a tight deadline. I need to know you can get it done when I'm relying on you. - Must be comfortable working in a team. You'll be corresponding with other VAs and the rest of our team -Attitude and passion is very important. Skills are a plus but can be learned, attitude cannot be learned. Must be a self-starter - Must stay on top of your projects, there will be more than one at a time. I'm very friendly and easy-going but have low tolerance for incompetence - Must be able to devote at least 5 hours a week to our work. If we do well together and you want more hours, we'll give you more work. -A video chat is a must before any decision is made. Ideally, you will be around the $3-7/hour mark. If we click well together, I would love to be working together years from now. If you are excellent and we stay together, your responsibilities and your pay will increase as my success (and therefore yours) grows. I am looking for someone who I will be able to have in the future as my full-time partner, managing a team of other VAs for me. Sound like you? Then I can't wait to talk to you.