Hello, my name is Andreina Cabello, I am 33 years old, I am from Venezuela but I have been living in Peru for 6 years. I have a degree as a human resources administrator.
Recently I worked for the company Medivac Merketing, for the brand SNACK BODY, where I served as Community Manager and Costumer service and support. The main functions were the resolution of problems due to fraud risk and purchase release, invoicing problems, shipping problems, shipping problems, delays, loss, problems with products such as exchange, return, refund, discounts, coupons, sales advice, advice on sizes, use of clothing, advice on choice of models and sizes. Social media management through Meta, Gorgias and calls, Shopify management, slack. Communication in English and Spanish. Teamwork with vendors, support and invoicing, USPS. Teams in Miami, Venezuela, Peru and Colombia.
My experience in sales and marketing has provided me with a deep understanding of customer needs. I have worked in bilingual and remote roles, with the ability to effectively manage remote response. I am committed to providing exceptional service to clients and helping them reach their goals.
I have worked in various roles ranging from human resources, customer service, sales, marketing and social media management.
I am committed to providing exceptional service to clients and helping them reach their goals.
Thank you for considering my application and for giving me the opportunity to apply.