Prepare Scope, Flow chart and Micro site for upcoming new software for 360 degree sup-port of the operation

Requirements: Support for finalizing the scope and micro site before develop-ing software and Mobile APP We are seeking the expertise of creating software development scope, flow charts and mi-crosite etc for developing software and mobile application for our consultancy firm, special-izing in tax support, registration services, accounting, payroll, and legal case handling etc. The proposed system aims to streamline our processes, improve client interactions, experi-ence and enhance efficiency across various client types. Our consultancy serves provide support to clients like , including individuals, organizations, and companies with single or multiple branches. The system should accommodate different interaction levels based on the client type and ensure a seamless flow for both one-time and repeat customers. Client Classification: • Individual • Organization • Company with one branch • Company with multiple branches Work Initiation Process: • Contract/WO acceptance • Repeated work in the basis of agreement • Assignment of Relationship Executive (RE) for coordination • Work allocation to experts based on priority and availability • Expert review/second opinion • Completion and delivery Communication Platform: • Text, attachment, voice, video messages • Real-time communication for client queries and updates Monitoring and Review: • RE monitoring of Turnaround Time (TAT) and communication • Special reviews by experts for quality assurance Repeat Customer and Multiple Work Handling: • Streamlined process for repeat customers • Dedicated RE for clients with multiple ongoing works User Roles: • Staff • Expert/Associate • Individual Client • Organization (with multiple sub-users and various rights) • Agents (for business generation) • Guest (no specific role) Technical Requirements: • Work-Based Flow Chart: Develop a visual representation of the workflow for better understanding and optimization. • Automation of Communication: Design an automated system for communication once a specified work flow is finalized. • Expert Assignment: Implement a mechanism to list new works to specified experts for efficient assignment. • Implement AI and latest technologies • Plug with various other software: - facility is required to plug with various other software for getting details like Income tax, MCA etc • Micro site: create a micro site for getting an idea about the software and look • Data security: solution for data security • Dashboard: Provide a 360-degree view of work and status upon login for all users. Deliverables: • Detailed Scope of Work • Micro Site for the Application • Flow Chart Illustrating Work Processes • Any other software/security/details