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Customer Support is the cornerstone of any business. It's the primary way customers can interact with a business or brand and make sure their voice is heard. A Customer Support Specialist is the link between the customer and the business, providing not only immediate help but insight into how customers perceive and interact with a brand. An experienced Customer Support Specialist can handle customer queries, process orders, update customer accounts, support loyalty programs, and analyze customer feedback to optimize customer service delivery so that customers get the best experience possible.
Here's some projects that our expert Customer Support specialists made real:
- Scheduling appointments and providing tech support
- Verifying customer accounts via data research
- Language interpreters to provide support locally
- Handling social media interactions with customers
- Managing merchandise in physical stores
- Assessing product pricing in foreign markets
- Responding to customer emails in multiple languages
The ability for customers to have an expertly managed professional support experience not only provides immediate assistance for customers but creates a positive and lasting image of a brand. With Freelancer.com's extensive global community of talented professionals all ready to take on your project, your brand could benefit from the skills of our expert Customer Support Specialists. Post your project today on Freelancer.com and take advantage of all that experts can do for you and your customers!
De 139,985 opiniones, los clientes califican nuestro Customer Support Specialists 4.87 de un total de 5 estrellas.Contratar a Customer Support Specialists
I am currently in need of a Virtual Assistant who can commit to 4-8 hours a day fulfilling cold-calling and lead generation tasks, all primarily targeted towards the retail and real estate markets. As a high-impact agent of our team, I expect you to: - Conduct Cold Calls: You need to have exceptional communication skills and a great phone manner. Your main task is contacting potential clients or customers to introduce our VA services. - Lead Generation: You'll be exploring opportunities within the retail and real estate markets, identifying service buyers for our VA service who may benefit from our offerings. Your success in this role will hinge on your experience with telemarketing or sales, in-depth understanding of the retail and real estate markets, and ability to convert calls...
I'm in need of an Entry level telemarketer to support my B2B lead generation efforts. Your main focus will be to generate leads and set appointments for my sales team. Key responsibilities: - Conducting outbound calls to businesses in our target market. - Clearly and effectively communicating our value proposition. - Identifying and generating quality leads. - Scheduling appointments for our sales team. Ideal skills and experience: - Previous experience in telesales or telemarketing is a plus, but not required. - Excellent communication and active listening skills. - Adept at lead generation and appointment setting. - Comfortable with cold calling and following our script. - Ability to work independently and meet quotas. This is a great opportunity for an individual looking to gai...
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