Joining OCUS Customer Success team means joining a team made of passionate and friendly people who have an only mission : make sure that the OCUS user experience is the best experience that exists on Earth. We are that ambitious.
It also means being at the center of the international expansion of OCUS, working with our product owner, marketers and sales team.
We are obsessed with the idea of making our clients and image makers fall deeply in love with us ! To build an irresistible customer experience, we don’t hesitate to use our charms : our most beautiful smile, our never-failing listening skills, our unique sense of empathy and our sincere devotion to problem solving.
To be able to meet their needs, we stay close to our clients and image makers community. We listen to them, we read their messages, we meet them, we investigate to find the root cause of their problems, we make sure we solve their issues in an efficient way and bring them sustainable solutions.
As a Customer Success member, you will be the main contact of our clients and our image makers. Fill with love and kindness, you are the living proof of how much people matter at OCUS. Curious, you are driven by the desire to find solutions, scale a startup in an international environment and make people’s life easier.
Our wonderful Customer Success Manager :
masters English so well that he/she could win a speech contest
is the most organized person on Earth
can show so much empathy that it could become suspicious
is resourceful, he/she doesn’t mind get his/her hands dirty when needed
loves teamwork but knows how to be autonomous and manage projects
is an investigator. He/She loves to dig into things to solve an issue
If this person sounds like you, you belong with us.
OCUS Customer Success Team
CHECK MY REVIEWS
Well I do have my own call center with experienced calling agents those who have already worked on VA , DEMAND GENERATION , APPOINTMENT SETTING , LIVE TRANSFER , TELESALES , REAL ESTATES , CUSTOMER SUPPORT , CHAT SUPPORT , ETC
so we can provide you best work in very less price if you are interested we can discuss about this more in details .
Thank you
Hi,
I have read the project details and I am interested to take advantage of the opportunity. I have done mostly customer support, lead generation, cold calling, email, chat support, research, data mining, data entry, to name a few. I don't have any project for now so my attention will solely be on this task.
Please let me know if there's anything else that you may need.
Dear Concern,
In relation to the job post, I consider myself to be an ideal candidate for the position. I have been associated with BPO / Call Center industry for almost 6 years now where I have explored many verticals like Inbound & Outbound telemarketing ( B2C & B2B ), Customer Service & support, appointment setting, lead generation, VA jobs, debt collection etc. I am absolutely fluent in English (both written & spoken) and I can drive a call very well. Completely proficient in computers. I am technically pretty sound and have worked with various applications like CRM, Magento, and OET's (Order entry tools). I have very good knowledge in MS Word, Excel and Power point and a typing speed of approximately 40 words per minute. I am professional, punctual and dedicated towards my work. I am someone who is a fast learner and result oriented. I am ready to be interviewed and start working on a project in order to showcase my skills and qualities with an assurance that if I hired I would always live up to the employer's expectation. I am ready to start as soon as possible with an availability of more than 30 hours a week. Looking forward to hear from you soon!