Just made update in cPanel from EasyAppache 3 to EasyAppache 4.
After the update, i reboot (from terminal in WHM) and now the server won't boot, it only want in rescue.
I can't lost any data, all need to be fixed.
Hello, i can understand that you are in trouble.
I am Sudhan, I am a professional system admin and server engineer. I can help you out with the cpanel issue.
Best Regards
Sudhan
Hello there!
My name is Nick and I will be happy to assist. Im a Senior Linux System Administrator and WHM/cPanel expert, I have been managing cPanel servers for the past 10 years and I can help you troubleshoot the booting issue from your server.
I dont think the crashing issue could be caused by the migration to EA4, this is probably something else. If your datacenter provides KVMoIP or some other sort of rescue mode I can attempt to troubleshoot this and fix it for you and make sure EA4 is active and running properly afterwards.
Im available now in chat if you have any questions.
Looking forward to hear from you soon.
Regards,
Nick.
Hello sir,
I would like to recover your data and restore your whm..
Please contact me back if you have any questions at all..
Looking forward hearing back from you
Kind regards,
Marko
Hello, i'd like to ask a few questions to better understand the problem. Who is your web hosting? Do can you ssh into the cpanel? Did you make a backup before the update? What have you tried so far and have you documented your changes? Finally have you tried to contact your hosting to assist with the problem?