Provide Technical Support - Rolling Project

We are looking for an individual/company to provide technical support for our products. You must: --> Have EXCELLENT English language skills --> Be friendly, chatty and smart! --> Have firm technical knowledge and be good at troubleshooting Preferably, we would like someone to work with us for 8 hours per day, five days a week. Even better we would enjoy bids from companies able to provide seven day cover, 8 hours per day. Typically however, the task would only take a couple of hours each day, with the rest of the time devoted to simply being logged in and waiting for support chat requests. We have a full support system that enables customers to create "tickets" for assistance. For a competent worker, it should take just around 1 minute to answer each ticket (if not less). Every month, you will be required to answer around 1200 tickets. During the initial month you will be trained and "tested" with just a handful of tickets to ensure you can handle the load. Important: --> NO CRAZY BIDS! We are small and can't afford the $1000 a month that individuals always post. We can however afford up to $300 per month. Currently we pay $150. --> This is a rolling project. You will be required to work this month and every month afterward, providing cover if possible during your holidays. --> Bidders should provide resumes or further details on themselves. Blank bids will be ignored. --> We will choose a candidate based on how FRIENDLY they are, how WELL they speak English, and how MUCH they charge. Thank you for your time! :) ## Deliverables 1) Complete and fully-functional working program(s) in executable form as well as complete source code of all work done. 2) Deliverables must be in ready-to-run condition, as follows (depending on the nature of the deliverables): a) For web sites or other server-side deliverables intended to only ever exist in one place in the Buyer's environment--Deliverables must be installed by the Seller in ready-to-run condition in the Buyer's environment. b) For all others including desktop software or software the buyer intends to distribute: A software installation package that will install the software in ready-to-run condition on the platform(s) specified in this bid request. 3) All deliverables will be considered "work made for hire" under U.S. Copyright law. Buyer will receive exclusive and complete copyrights to all work purchased. (No GPL, GNU, 3rd party components, etc. unless all copyright ramifications are explained AND AGREED TO by the buyer on the site per the coder's Seller Legal Agreement). ## Platform N/A