Hi there,
My name is Beverly Maniago. I have seven years of experience in customer service, more than 12 years in content writing, and 1 ½ years in providing virtual assistance and social media management (Facebook, YouTube, and Instagram). I was an email, chat, and phone customer representative for a number of US-based companies, including but not limited to America Online (AOL), Verizon, and AT&T.
My most recent job is with a Canadian-based company that sells quilts. I was responsible for their chat support as well as answering messages sent via Facebook, contact us form, and emails. I was also responsible for the management of their Facebook page. Part of the job was getting more people to like the page as well as regulating and responding to comments to further engage users. I was also a virtual assistant for the whole top management team.
I am well versed in MS Excel, Trello, Google Spreadsheet, Dropbox, Slack, and Microsoft Word. My typing speed is 65wpm and I have great communication skills.
I am confident that my qualifications and passion are aligned with your current needs and I hope you will consider my application. I am very hardworking, resourceful, meticulous, always excited to learn, and always happy to take the extra mile to contribute to the growth of the company.
Sincerely,
Beverly S. Maniago