Hiring a Content Writer/Customer Representative Extraordinaire!
$2-8 CAD / hora
We're seeking a Content Writer/Customer Representative Extraordinaire! You'll be part of a fast growing online business that specializes in smart home products! If you love up and coming technology, this role is perfect for you!
CUSTOMER SERVICE
- Uploading daily inventory file onto inventory management system
- Overseeing order fulfillment and resolving any occurring issues
- Processing returns by creating RMA ticket, tracking status of return and refunding payment when return is complete
- Answering phone calls and e-mails in a professional and courteous manner
- Troubleshooting basic technical problems for best selling products
COPY-WRITING/BLOGGING
- Researching product features and writing compelling product descriptions that drive and convert into sales
- Investigating information and creating value-added content per suggested blog postings
SEO
- Implementing backlinks strategy to help increase website authority
- Improving relevant keywords in webpages and product descriptions to optimize for SEO
SKILLS & EXPERIENCE
- 2-3 Years experience working as Virtual Assistant/Customer Service Representative with experience answering phone calls and e-mails in a professional manner
- Professional Level English (Spoken, Written)
- Self-directed and ability to manage own time
- Writing value-added original content that is professional and compelling to read
- Optimizing SEO through improving relevant keywords in pages, descriptions and backlinks
- Comfortable using different CMS and Inventory Management systems
- Interest in technology, specifically Smart Home products
Nº del proyecto: #22314596
Sobre el proyecto
Adjudicado a:
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15 freelancers están ofertando un promedio de $6 / hora por este trabajo
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