Account look up via phone

I have consumers calling in. I want them to have an option to press "6" and be transferred to box that can let them put in their account number or social security number to locate their account. Once located it will tell them who to contact via text to speech. I can provide a data base with the consumers account info and new contact info. The data base will need to be updated on a monthly basis. I will need to add accounts and update the location of accounts. I currently use ring central as my phone provider.