Knowledge: Competence in Banking Products & Services such as bank loans and credit cards, Banking Operations such as handling cash, bill payments and providing professional answers to customers, Service Quality and Communications such as handling phone calls and complaints.
Abilities: Work independently, able to plan for community service events. To communicate effectively in both written and spoken English & Mandarin.
Skills: Competent in the use of office productivity software including Microsoft Word, Microsoft PowerPoint, Microsoft Excel and Microsoft Access. Possess good interpersonal skills to communicate with others effectively.