SKILLS SUMMARY
Client focus
Mature manner
Critical thinking
Extensive customer service history - working with local, national and multinational clients
Technical mindset, and the ability to explain it to the lay person
Excellent communications skill
Problem solving/troubleshooter experience
Wide ranging general knowledge
People friendly person
15 years real world experience in IT, Customer Service, Retail and Support
Able to work independently
Medium to advanced computer/communications skills
Extensive interpersonal skills
Research, collation and reporting abilities
I am available at your leisure