We provide the following languages
English
French
German
Spanish
Portuguese
Italian
Danish
Swedish
Dutch
Russian
Armenian
Iranian
Turkish
Arab
We also provide a various spectrum of services:
Translations
Telemarketing
Telesales
Virtual Assistant
Customer support
Help-desk
Data Entry
Database qualification
Hot keys
Debt settlement
Teleprospecting
Technical support
Telephone surveys
and etc.
We are well technologically equipped with most recent and up to date equipments and software to insure higher performance.
Our agents are very accurate in their work and type quite fast, and insure maximum optimisation of time and work.
We also have a very distinctive advantage in comparison to Indian, Philippine and other call centers in terms of Languages.
As you surely already know, these call centers mostly have lack of performance because of the language barriers and also accent problems. Armenian is a very flexible language that has all of the letters that most European languages do therefore the accent in this process is eliminated. Our team is well proficient in British and US English, and in general in terms of the Language, we believe its one of the core particles of successful customer service, telemarketing and telesales performance and productivity, consequently before starting any new project we invest a fair amount of time on language training, afterwards sales stimulation and role plays in that certain language, then double listening with already well experienced agents, organization of daily briefings before every work day starts to be able to maintain and improve the quality and productivity of the work, to insure 100% satisfaction from the Client.