Customer Support Specialists para contratar en Brazil
Mostrando 5 resultados
Freelancers patrocinados
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I am always seeking new knowledge to enhance my career, which began as an intern in the construction industry, overseeing the entire construction management process. Currently, I am focused on customer service. In my role as technical support and implementer, I had a valuable experience as a Customer Success Intern...I am always seeking new knowledge to enhance my career, which began as an intern in the construction industry, overseeing the entire construction management process. Currently, I am focused on customer service. In my role as technical support and implementer, I had a valuable experience as a Customer Success Intern at Obra Prima, a software designed for planning and managing construction projects. I combined my skills in personalized customer service and problem-solving with targeted communication for training new users of the system. Applying the Pin People methodology, I tailored it to meet the specific needs of each client. I excelled in creating experience surveys adapted to each client's reality and effectively managing customer interactions within the platform. I emphasize my ability to analyze client-generated data to propose improvements, actively collaborating with the Account Management team in crafting analytical presentations. Furthermore, I contributed insights for product enhancement, liaising with Data Labs, Technology, People Science teams, and the Product department. I have experience in managing and executing projects aligned with departmental OKRs. I possess a strong background in KPI metrics, NPS, dashboard creation and enhancement, customer analytics, support, OKRs, and onboarding. My proficiency extends to advanced knowledge of tools such as Google Sheets, Google Meet, OBS, SalesForce, Microsoft Excel, Microsoft Word, Power BI, Movidesk, Microsoft Office Suite, Cype Cad, Revit, and Autocad. menos
Contratar MateusRede
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With more than two decades of experience as a Computer Technician, I have extensive knowledge in IT technical support, help desk and service desk operations: Installation, Configuration and Administration of Windows Systems; Email clients; Microsoft Office; Office365; VPN; Webmail; LibreOffice; Workplace by Facebook;...With more than two decades of experience as a Computer Technician, I have extensive knowledge in IT technical support, help desk and service desk operations: Installation, Configuration and Administration of Windows Systems; Email clients; Microsoft Office; Office365; VPN; Webmail; LibreOffice; Workplace by Facebook; Slack; Microsoft Teams. Support for Printers, Panels and TVs; Smartphones; Tablets; Android; UPS; CCTV; Data Collection and Barcode Readers; Laser and Thermal Printers; VoIP; Cabling. Editing of Audios, Photos, Images and Videos. Online Searches, Social Networks and Ads. Plus: Cabling, VPN, Webmail, LibreOffice, Workplace by Facebook, Microsoft Teams, Smartphones, Tablets, Android, Nobreak, CCTV, Data Collection, OCR, Barcode Scanners, Laser Printers, Thermal Printers, VoIP, Windows System Administration/Configuration, Email Clients, Microsoft Office, Office365, Online Help, Printer Support, IT Operations, Computer Hardware ... menos
Contratar carlluiz
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I've a lot experiencies with Excel sheets, Word works and Powerpoint presentations. I like to write and being creative.I've a lot experiencies with Excel sheets, Word works and Powerpoint presentations. I like to write and being creative. menos
Contratar ane98
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Atención al cliente, Entrada de datos, English Translation, Diseño con Photoshop, Traductor de Portuguéstradução de textos e artigos, redações e documentos edição de textos documentos e artigos, serviço com habilidadetradução de textos e artigos, redações e documentos edição de textos documentos e artigos, serviço com habilidade menos
Contratar josiane70
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Graduated in business administration, specialist in traditional project management, certified in PSM I, Professional Scrum Master, and PSPO I Professional Scrum Product Owner, to work in agile projects. CPRE certification in progress. Currently performing the business analyst role. I’m responsible for the activities...Graduated in business administration, specialist in traditional project management, certified in PSM I, Professional Scrum Master, and PSPO I Professional Scrum Product Owner, to work in agile projects. CPRE certification in progress. Currently performing the business analyst role. I’m responsible for the activities of gathering requirements, As Is and To Be process mapping, description of use cases, user stories, and other functional documents, besides crosschecking tests of the developed solution in a homologation environment. menos
Contratar PatriciaKroth
