## BIO
**Springs Window Fashions, Associate Analyst
**Programming in: SQL, Microsoft Access 2000, VBA, Power Builder, m2o (Product Configuration Software)
Project Manager – Implementing custom configurator/ordering software with customer.
**Capitol Stampings, IT Specialist
**Programming in: SQL, AS400, RPGILE, CLLE, DB2, Microsoft Access 2000, VBA
Generate Custom Reports
Train End-Users, Support End-users, Desktops, Microsoft Office, Virus Scan, and Backups
Maintain Network and Servers
**ITS Compliance Inc., Computer Programmer, IT Specialist
**Programming in: AS400, RPG, CL, Microsoft Access 2000, VBA
Implement and install new server, Server 2000
Convert workstations to Windows 2000
Train End-Users, Support End-users, Desktops, Office 2000, Virus Scan, and Backups
**Sitel Corporation, Level One Technical Support
**Provide Technical support for Palm Handheld Electronic Devices, (PDAs)
Troubleshooting
Call-in Customer Service Support
**<u>Education
</u>Herzing College, Madison, WI
**Bachelor of Science Degree in Business Technology Management
Associate Degree in Computer Information Systems
**Moraine Park Technical College, Fond du Lac, WI**
CIS Programmer/Analyst program
## Area of Expertise
Microsoft Access
Visual Basic
ADO
RPG/AS400