randunu01 Profile

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sri lanka

Aquí son las 12:52 a. m.

Se unió el agosto 28, 2012

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randunu01

@randunu01

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sri lanka

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Data Entry, IT Professional, Senior IT Executive

I would like to be a team member of a highly successful organization where I would combine my knowledge and skills to the fullest, to achieve the objectives of the firm and develop my career.

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Experiencia

Asia Securities (Pvt) Ltd

nov 2012 - Presente

Responsible for third-level support for all server related issues. Participated in complete system builds, upgrades, migrations, code deployments and patch management. Implemented security policy and virus protection. Administered change management related to server upgrades and software installation.

Providence Business Services (Pvt) Ltd.

nov 2010 - nov 2012 (2 años)

Define and improve all system and network operations processes. (Monitor network traffic/ check the internet connections / LAN configuration / Windows 2003 Server / VOIP ) Routing inbound and outbound calls to the appropriate resources. Troubleshooting the computers when problem occurs during work. Completing call logs and call reports as necessary and updating them in the database and send to high-level management. Manage internal / external application upgrades and direct the development. Print drivers for network printers; Outlook 2007; IE 7 for Vista and many more. Prepared the environment for deployment of Windows Server 2003. Performed authoritative and non-authoritative restore operations Configuring and customizing switches with LAN and inter switch connection. Installation and configuration of all desktop operating systems. Installation and configuration of standard peripherals. Troubleshooting and upgrading RAM, monitors, modems, scanners, laptops/desktops, LaserJet printers. All type of Hard Disk formatting including low level format. Backup and Restoration, installation of SCSI device. Technical Environment – Windows Vista; Office 2007; Windows Server 2003; Fedora; IP Phones.

Q-Excess (Pvt) Ltd

nov 2006 - nov 2010 (4 años)

Prepared the environment for deployment of Windows Server 2003. Analyzed the hardware and software requirements of Active Directory. Installed, configured, and provide troubleshooting for Server 2003. Troubleshooting the machines when problem occurs and handling all IT issues.(Software & Hardware) Keep abreast with the latest tools and applications on the internet and use them to optimize search. Helping out the clients to overcome system issues. Document information, pulling and completing necessary reports and updating them in the company database. Assist other employees in their duties by providing internet assistance Internet research on debt collection and corresponding with our USA based clients and troubleshooting system issues and functions Technical Environment – Windows Vista; Office 2007; Windows Server 2003; Citrix Client.