Ralf B.

I gained excellent industry knowledge during my career in technical support roles, while working for well-known blue chip organisations. I was able to build a wide range of technical skills, mainly focused on enterprise infrastructure built on the Dell/ HP running Vmware ESX and Microsoft SBS/2003/2008/2012 server solutions. I have experience installing a variety of infrastructure solutions and the skills to maintain, analyse and monitor all systems to ensure they are working correctly. In the event of system failure, I have the knowledge and training needed to assist in the recovery process. I have excellent customer handling skills, and I am able to communicate to decision makers or the non-technical end user.