Foto de portada de perfil
Ahora estás siguiendo a
Error al seguir a usuario.
Este usuario no permite que los usuarios lo sigan.
Ya estás siguiendo a este usuario.
Tu plan de membresía solo permite 0 seguimientos. Mejora tu membresía aquí.
Dejaste de seguir correctamente a
Error al dejar de seguir al usuario.
Has recomendado exitosamente a
Error al recomendar al usuario.
Algo salió mal. Por favor, actualiza la página e intenta de nuevo.
Email verificado correctamente.
Avatar del usuario
$8 USD / hora
Bandera de PHILIPPINES
davao city, philippines
$8 USD / hora
Aquí son las 1:01 p. m.
Se unió el agosto 14, 2019
0 Recomendaciones

Danica F.

@nicabantilan14

0,0 (0 comentarios)
0,0
0,0
0%
0%
$8 USD / hora
Bandera de PHILIPPINES
davao city, philippines
$8 USD / hora
N/A
Trabajos finalizados
N/A
Dentro del presupuesto
N/A
A tiempo
N/A
Tasa de recontratación

Professional VA for Customer Service

Managing customer support is more than just a job to me - it's a passion. I take great pride in providing exceptional service to clients and customers alike. As someone who genuinely cares about the well-being of others, I find joy in being able to help in any way I can. With over 6 years of experience working as a customer support professional for well-known companies in the US such as Auto Transport, Elite Auto shipper, T-mobile, AT&T, and Wound Care Solutions, I have honed my skills in handling different types of customer inquiries, providing excellent customer service, and working efficiently in a team. I am dedicated to providing top-notch service to your customers, offering inbound and outbound phone support, email support, live chat support, billing support, dispatch, and administrative tasks. I am a quick learner and can adapt to new processes and technical procedures with ease. If you're looking for someone who is passionate about customer service and willing to go the extra mile to ensure customer satisfaction, then I'm the perfect fit for your business. I am looking for a long-term position where I can make a positive impact on your customers and your company. Don't hesitate to reach out to me to discuss any project you have in mind. I am eager to hear from you and excited to contribute my skills to your team!

Contacta Danica F. sobre tu trabajo

Inicia sesión para comentar cualquier detalle por chat.

Portafolio

5395752
5395750
5395747
5395744
5395742
5395741
5395752
5395750
5395747
5395744
5395742
5395741

Comentarios

Cambios guardados
¡No hay comentarios para ver aquí!

Experiencia

Customer Service Representative

MVST Select
ago 2022 - mar 2023 (7 meses, 1 día)
As a Customer Support Specialist, I used Zendesk to manage tickets related to suitcase purchases on Shopify. I also handled social media influencer collaboration requests and assisted customers via email, chat, and tickets. My focus was on delivering timely and accurate solutions to ensure high customer satisfaction levels.

Email Support

SiliDog
sept 2018 - nov 2022 (4 años, 2 meses)
As an email support agent, I responded to customer inquiries and concerns related to product information, shipping, and returns using Shopify. I provided prompt and accurate solutions to customer issues and worked closely with other departments to ensure timely resolution of customer concerns.

Customer Service Agent

Wound Care Solutions, Inc.
ago 2021 - jun 2022 (10 meses, 1 día)
As a customer service agent, I was responsible for scheduling medical equipment deliveries and managing customer inquiries related to product availability, order status, and billing. I provided support to medical professionals and patients, ensuring their satisfaction with our services.

Educación

BS in SOCIAL WORK

University of Mindanao, Philippines 2010 - 2015
(5 años)

Contacta Danica F. sobre tu trabajo

Inicia sesión para comentar cualquier detalle por chat.

Verificaciones

Freelancer preferente
Identidad verificada
Pago verificado
Teléfono verificado
Email verificado
Facebook conectado
Usuario anterior Usuario siguiente
¡Invitación enviada correctamente!
¡Gracias! Te hemos enviado un enlace para reclamar tu crédito gratuito.
Algo salió mal al enviar tu correo electrónico. Por favor, intenta de nuevo.
Usuarios registrados Total de empleos publicados
Freelancer ® is a registered Trademark of Freelancer Technology Pty Limited (ACN 142 189 759)
Copyright © 2024 Freelancer Technology Pty Limited (ACN 142 189 759)
Cargando visualización previa
Permiso concedido para Geolocalización.
Tu sesión de acceso ha expirado y has sido desconectado. Por favor, inica sesión nuevamente.