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$9 USD / hora
Bandera de COLOMBIA
medellin, colombia
$9 USD / hora
Aquí son las 5:33 a. m.
Se unió el marzo 20, 2018
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Ivan G.

@Ivangbustamante

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$9 USD / hora
Bandera de COLOMBIA
medellin, colombia
$9 USD / hora
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Tasa de recontratación

Customer Service+Retention+Telemarketing+Bilingual

I've been doing sales accounts and customer service campaigns for the last 10 years (Telemarketing, Cold calling, Lead Sourcing, Customer support,Donation accounts, Diabetic supplys, Debit credit canada, Debt settlement, Home improvement accounts, Solar panels, Auto transport logistics, Retention, A/C Maintenance customer support just to name a few.) I am a Proactive individual, young and full of energy with extensive experience in the area of sales and customer service, with much love and respect for this craft I am willing to learn new things and improve production as well as the work environment. I perform well working as a freelancer and or with teams with easy adaptation in any area or work environment and very agile when it is about learning a new assignment, native English & Spanish and very good spelling in both languages .Quick learner. Problem solver, will do whatever it takes or its necessary to find and come up with solutions.

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Experiencia

SALES MANAGER

OUTSOURCING LOGISTICS S.A.S
feb 2017 - feb 2018 (1 año)
To supervise a team of 10 individuals also each converted sale and order by monitoring the recordings and live calls as well, to make sure the call and sale were executed properly within all the parameters and expectations regarding the call (sale), service or product that is being pitched or offered. Provided hourly reports, calls made, calls converted etc.

CUSTOMER SERVICE REPRESENTATIVE AND RETENTION AGENT

VIRTUAL TELESERVICES
ene 2016 - ene 2017 (1 año)
To provide customers with information and support regarding their credit scores and reports and how to improve them regarding the 3 main credit bureaus (EXPERIAN, EQUIFAX AND TRANSUNION) Also retain customers when trying to cancel or finish their membershio by recalling their benefits and offering upgrades in their particular membership.

SALES EXECUTIVE AND CUSTOMER SERVICE REPRESENTATIVE

XPRESS AUTO TRANSPORT LOGISTICS
feb 2015 - dic 2015 (10 meses, 1 día)
Provide indivuals with the best, safest and fastest way to transport their automobiles, bikes, trucks or boats across the 54 states in the USA with the most efficient logistics regarding their time frames and needs, due to the fact I did sales and customer service on the previous autotransport logistics job and the experience i had I got offered a customer service position part time at this company as well to assist customers regarding questions and support for their orders and tracking.

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