Iris A.

I am a Customer Service Representative with more than 9 years of experience in a fast-paced BPO industry. I am computer-literate and detail-oriented with strong leadership skills. I am a multi-tasker with the ability to prioritize urgent tasks. I am a Bachelor's degree holder who's actively seeking a long-term employment. Skills: -Data Entry in Word, or Google Docs -Transcription (transcribing voicemail, video or audio, podcasts etc.) -Executive Assistance -Typing -Email Management/Filtering -Booking appointments with clients -Answering support tickets (with use of Freshdesk) -Receptionist duties (answering occasional calls) -Dropbox / Google Drive Organization -Set-up Social Media Accounts (Facebook, Twitter, LinkedIn, Youtube) -Manage and update Social Media Accounts