Mel Angelo Santos P.

• Install hardware and software on Client and Server • Ensure maintenance of end user workstations and peripheral devices • Providing desktop application solutions • Manage testing procedures for newly installed hardware and software applications • Ensure timely repair of equipment • Assist with network troubleshooting procedures • Provide backup to the network administrator • Install and update Anti-Virus programs and Other Application on a constant basis Major Achievements • Introduced Windows Server 2008r2 for data server and to centralized our equipment like printer and scanners and others peripheral devices • Redesigned and implemented a more efficient network system resulting in optimal performance of all workstations • Introduced a Pfsense Box to our System to boost Internet Connection and to reduced LAG and ISP Bandwidth Upgrade Cost • Introduced a Continuous INK System for printers to reduce printer Ink Cost • Troubleshot an extremely challenging software and hardware problem • I make a Vb Net program to our computer clients called app & game menu to become friendly user to our Customers