Profile image of dianabrenes
Bandera de Costa Rica Curridabat, Costa Rica
Miembro desde 15 de octubre de 2017
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I have eight years working as a customer service, social media and creative writing agent with outsourcing companies for brand clients like Mcdonald´s, DHL Express and Microsoft. I have been assisting U.S. and Costa Rican customers (both english/spanish). I was trained at large Call Centers in Costa Rica and served as agent for 7 years. At same time i had worked as a freelancer social media agent for different companies and media in my country. I can provide e-mail, ticket and phone/social media support. Also i am able to write very creative content to delight or advise your clients... Communication is my passion. I firmly believe in fully comprehending customers' needs in order to achieve customer satisfaction. I am always willing to learn and will fully familiarize myself with the product in order to provide the best possible support to customers.
$10 USD / hora
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