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Miembro desde 12 de septiembre de 2017
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I'm looking for a project where I can spend some everyday on priority basis so that it can get completed before the given time frame. I think I'm capable of thinking critically and always seek attention to detail with the ability to complete a large volume of work quickly and independently. I've a writing speed of 45+ WPM so I can quickly complete large volumes of work with high quality. In Global logic we provide support (eBooks/device) to fix publisher's problems with proactive troubleshooting. Worked at Concentrix (IBM India) as a Sr. Practioner in US Sprint chat process since oct 7th 2014 to 22nd April 2016. Worked at FIS (Fidelity Info. Service) Gurgaon as an Operational Advisor in O2 UK Chat Process from Feb 2013 to Nov 2013. Worked at GENPACT Gurgaon as a Process Associate in WEST PAC Australian blended Process from 1 Feb 2012 to 6 Feb 2013.
$15 USD/hr
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Senior Quality Analyst (Google eBooks)

Apr 2016

I'm taking care of all the issues related to Google eBooks. I work and communicate with cross-functional teams (engineering, sales, product specialists, etc) using various channels of internal communication regarding Google publishers issues. Also, I proactively identify opportunities to optimize and develop processes & tools geared toward improving internal efficiency, resolution rate, and customer satisfaction.



2007 - 2011 (4 years)


GNIIT (2011)


It's a 3 years diploma in software engineering.


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