Rubén Jesús H.

2012- Today Line Manager (Billing & Sales) in GoDaddy Billing / Administration Department - Resolution of any incident with the invoices issued to customers by telephone or by e-mail. - High management and billing of special services. - Payments to suppliers and control of charges in account. - Control and management of orders. - Management of issuance of remittances domiciled and their corresponding returns. - Reconciliation of bank movements with our management systems, review of customer collections. Sales: - Knowing closely the reasons and causes why customers do not renew their services. - Search for formulas to create lasting relationships with our clients. - Analysis and treatment of data obtained in the customer retention process.