Aniket T. Profile

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$10 USD / hora

new delhi,

india

$10 USD / hora

Aquí son las 3:12 p. m.

Se unió el noviembre 21, 2012

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Aniket T.

@ankytom88

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$10 USD / hora

new delhi,

india

$10 USD / hora

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A ship is not meant to stand at shore

A well-experienced Customer Service Supervisor trained in handling different outsourced projects such as data entry, lead generation, inbound and outbound CS support, live chat service and database management.

Ver todo Data Entry Clerks en India

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Experiencia

Bezel Technical Solutions

may 2012 - Presente

Joined Bezel as operations manager. Handling sales and prople management. Includes keeping daily track of sales and on how to increase revenue. I, recently met with an accident so keeping myself at home and want to make this as a platform to full time job.

Dell International Services Pvt Ltd

oct 2008 - abr 2012 (3 años, 6 meses)

Assisting a customer who is calling with issues with their order. Providing complete information about the order. Also, included sales, offering with hardware and software warranty and other computer accesories and finally placing order on customer's behalf. Promoted as senior customer support associate and moved to an outbound team of 15 members, pilot batch. Call back customers and keeping them updated with their order delivery and providing regular e-mail notification. Also, Handling e-mail queu

Cleave Global E-Services Pvt Ltd

ago 2007 - oct 2008 (1 año, 2 meses)

Joined my first call centre as a customer support associate. I had no information on how to deal with customers, just following on how to follow situations if happens with me. It was a UK based process, prepaid master cards, clients call to check balance or any other query with balance on funds. Maintained my performance and moved to outbound team and following up customers with unresolved/pending issues.