Ben P.

I build strong relationships with business owners and their teams to develop strategies, roadmaps and products. An exceptional business process design and improvement professional, with proven and extensive team management and training skills. A dedicated, self-motivated and experienced manager who is passionate in the pursuit of business process excellence. I have facilitated successful business improvements in small and large organizations globally. My approach is inclusive of team members at levels from business owners and execs to team members, not only designing improvements but teaching others how to do the same. I have extensive experience implementing and improving Customer Relations Management (CRM) systems including Hubspot, Salesforce, Insightly, vTiger, SugerCRM and many others.