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Fix email connection issue on new server

I have recently migrated to a new server. Was able to set up some email accounts, with some help from a developer, but I can't connect a new email account. I'n not sure if this is related to SSL, or the time needed for propagation.

I have the email accounts set up in Ajenti V on an Ubuntu 14.04 droplet. They work fine with the webmail service installed (Rainloop), but not on my Mac client, where I see an error that that the username/password are incorrect. It's the same username and password I am using in Rainloop though.

I have tried to test the MX records using nslookup, but I get the following error message:

;; connection timed out; no servers could be reached

I am not sure if this issue is related to SSL or something else. The developer I was working with did add an SSL certificate and may this needs editing to add the new domains? Not sure. But I have run out of ideas, so I need some help, as soon as possible.

Habilidades: Manejo de email, Web Hosting, Servicios web , Diseño de sitios web, Windows Server

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Información del empleador:
( 7 comentarios ) London, United Kingdom

Nº del proyecto: #10504980

6 freelancers están ofertando el promedio de £22 para este trabajo

roonex

this seems like MX record problem, when you change the NS settings of your domain, did you also changed the MX settings to the right one?

£23 GBP en 1 día
(106 comentarios)
6.1
£31 GBP en 2 días
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5.6
einnovention

Hi! While reading your project description, It’s proud to say that I can demonstrate my professionalism on the highest level. I am ready to assist you day and night, 24/7. Your queries/questions will be answered pr Más

£17 GBP en 1 día
(41 comentarios)
5.4
Mondorica

I got experience with linux servers and his services. if u want me to help, let me know. i am online. regards

£28 GBP en 1 día
(18 comentarios)
3.7
£18 GBP en 1 día
(1 comentario)
1.4
rudeononto

Greetings, Good day! Your posted job caught my attention and I truly feel that I am the perfect match for the job. I am an experienced Virtual Assistant and I can offer my great skills for your virtual assistance Más

£13 GBP en 1 día
(0 comentarios)
0.0