Completado

Professional Customer Service Virtual Assistant

We're looking for a professional Customer Service virtual assistant to help manage our online reputation sites of our 3 car dealerships.

TASKS:

1. Daily check for any customer messages, reviews, feedback, comments on our primary reputation sites listed below but not limited to:

Yelp

Facebook

Twitter

Google+

DealerRater

[url removed, login to view]

[url removed, login to view]

Yellowpages etc.

2. Respond to all customer messages, reviews, feedback, comments with professional formal reply to maintain our brand image and quality.

3. Thank customers for their good reviews or feedback.

4. Notify us on negative/poor reviews, and provide further contact assistance to the customers.

5. Help to update and maintain accurate business information on our reputation sites.

REQUIREMENT:

1. Good, proper and professional English proficiency is a MUST!

2. Able to do research on the best way to respond to different reviews and follow up.

3. Prior car dealership customer service experience is preferred.

4. Able to communicate in USA business hours on PST time zone.

Thank you!

Skills: Servicios al cliente, Atención al cliente, Asistente virtual

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About the Employer:
( 5 reviews ) Torrance, United States

Project ID: #12767545

Awarded to:

Cyndrina

Hello! I am from the U.S., so working within U.S. time is easy for me. I will also have access to all of the websites due to location. I do not have dealership experience, but I am a college graduate (English) eager to More

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27 freelancers are bidding on average $505 for this job

Excelentt

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adslegal

Hi, We are a group of Freelancers based in New Delhi India. We are graduates and above and can help you in the mentioned tasks. Looking forward to working with you.

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algie123

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MImranjavid

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TameaG

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quickapp100

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schoudhary1553

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mahanamasachini

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gcjcb

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annea03

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swatsgupts123

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myra02

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alikhan2012

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jheath103

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GabrielaDmtrch

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