We are a cool team of international people with headquarters in Romania that work in e-commerce and with operations in Hungary, Czech Republic, Slovakia, Slovenia, and Croatia, so we're looking for a native German to work at our new German site.
For start, you will help us with the translations to German of the website then with the customer support.
Main tasks will consist of discussing with the customers and solving their problems (over the phone and e-mail, and Facebook chat) + posting on social media and sometimes translating stuff.
We want to have super happy customers, so we are looking for someone that is very positive and can transmit that positivity over to our customers.
Working hours - 4-7 per day - from 8:00/9:00 to 15-16:00 (could be flexible in some circumstances)
Requirements: You must be a dynamic and independent person, VERY ORGANIZED, hard working, having no problem working from home, capable of properly managing your own time.
Past experience in e-commerce (Shopify/ customer support) is an advantage but not a requirement.
You will get a test (for which you'll get paid) for the beginning then we will decide on the best candidate.
To qualify for the job (and to be sure you read the full description) please answer the following questions:
1. What is 5+4?
2. What is your native language?
3. Why would you be fit for the job?
4. Are you comfortable talking on the phone with customers?