hi,
i have 5+ year work experience as a Amazon and Ebay customer service representative for a US based company, I was handling 9 Ebay/Amazon account of his company which includes the following work :
*Handling social media accounts.
*Graphic content creation for social media posts.
* Uploading products, creating listing
1. Order processing.
2. Handling customers query via Email.
3. Sending RMA information to customer via email.
4. Handling customers dispute
5. Telling them product description via Email.
6. shipping related queries.
7. Online inventory management.
8. Account health check.
9. Negative feedback appeal.
10. Customer service.
11. Drop-shipping.
12. Multi-channel fulfillment.
13. Tracking number handling.
14. Data Entry.
15. Web Research.
You can share the work details with me so we can start the task as soon as possible.
thanks