I believe my experience, and proven ability as a Technical Specialist will allow me to significantly contribute to the productivity and quality of your company's support division.
In reviewing the resume, you will note that I have acquired valuable experience in all facets of troubleshooting for various desktop operations, hardware, and software as BDM. I possess a unique talent for translating highly complex technical information into terms and concepts that the end users can readily grasp. These skills have enabled me, in my most recent position, to reduce our response time to trouble tickets by 45%, vastly improving our client satisfaction ratios.
Furthermore, I am multi-task oriented, enjoy a challenge, and continually stay abreast of the latest advancements in the IT field.
If you are seeking an IT professional who has excellent people and problem-solving skills and who can easily provide optimum support to your MIS operations, then please consider what I have to offer.
I believe it would be mutually beneficial for us to discuss the goals of your company and how my technical abilities can help you achieve those goals.
Thank you for your time and consideration.