Software Developer CCE

<div class="rich-text" itemprop="description">[login to view URL] is a leading software services provider that specialises in building and developing Cloud Applications on the [login to view URL] platform, the world’s leading ERP application platform from SalesForce.com. Our applications include Accounting, Billing (FFA), Professional Services Automation (PSA), Services Resource Planning (SRP), Human Capital Management and Supply Chain Management (SCM). We serve fast-growing organizations and dynamic enterprises, helping them to align Finance, Sales and Service in a way that enables profitable growth.<br/><br/>We are backed by two of the biggest and best players in the business, Advent/UNIT4 and salesforce.com. This unique combination of strong financial backing combined with tremendous market potential, makes for a very unique and exciting place to work. <br/><br/><strong>Responsibilities</strong><br/><br/>The role focuses on reacting to critical and serious product defects in an efficient, creative and customer<br/><br/>centric manner that puts into practice FinancialForce’s commitment to providing outstanding customer<br/><br/>support and hence an overall positive customer experience.<br/><br/>The role includes being part of a team that defines, publishes and delivers software patch releases for<br/><br/>FinancialForce products such that Support Teams and Customers have clear visibility of how and when they<br/><br/>will receive fixes to critical and serious product defects.<br/><br/>You will be the type of person who:<br/><br/>• Understand and enjoy working on complex enterprise level software architecture<br/><br/>• Is motivated to improve code performance and to refactor<br/><br/>• Is exceptionally good at troubleshooting and resolving complex puzzles<br/><br/>• Is professional and has an eye for detail and quality<br/><br/>• Enjoys close interaction with Support Teams and Product Management<br/><br/>• Enjoys the immediate feedback when Customer issues are resolved<br/><br/>• Passionate about Customer experience and success<br/><br/>• Has excellent verbal and written communication skills for clear bug/issue explanations<br/><br/>• Is Self-Managing and well organized being able to prioritize work effectively<br/><br/>• Is comfortable interacting with all levels of management<br/><br/>• Is able to work calmly under pressure<br/><br/>The job is office based and involves working as a member of a project team. Knowledge of Agile<br/><br/>methodology would be an advantage as well as having developed packaged solutions sold to external<br/><br/>customers.<br/><br/>There may be the need for occasional offsite meetings or visits. This job will require ad-hoc flexibility in<br/><br/>working hours in order to support and liaise with the company’s US division, customers and technology<br/><br/>partner [login to view URL], as needed.<br/><br/>The responsibilities of this role are as follows:<br/><br/>• Working with the Support Teams and the Development Teams, understanding and resolving serious and<br/><br/>critical issues found by Customers<br/><br/>• Implementing fixes into the code base and helping with the process of building Service Packs to deliver<br/><br/>releases<br/><br/>• Improve software code quality for new major releases<br/><br/><strong>Required Skills / Experience</strong><br/><br/><ul><li>5+ years experience developing Java or C# or other related languages.</li><li>3+ years developing enterprise applications.</li><li>Educated to degree level or equivalent in a relevant subject.</li><li>Skilled in Javascript and HTML.</li><li>Skilled at analysing and solving problems.</li><li>Understanding of application architecture principals.</li><li>Proficiency in OO programming</li><li>Ability to work independently and as part of a team.</li><li>Must be a strong communicator with the ability to communicate clearly about ideas &amp; designs both verbally and in writing.</li><li> Understanding of data integration and web services.</li><li> Resourcefulness in getting over problems and establishing clarity.</li><li> Excellent English skills, oral and written<br/></li></ul></div>