Customer Service Representative

£10-15 GBP / hour

Cerrado

Publicado

hace más de 4 años

£10-15 GBP / hour

Music Radio Creative - [login to view URL] - is a rapidly growing audio production company - we work with DJs, radio stations, podcasters and businesses that are looking for great sounding audio. Our company deals with clients in 150 different countries. Each day in “the office” is different and we get to interact with variety of cultures and customs. We are a fully online business and, as such, your location is not important. You can perform work for us from anywhere in the world. However specific times of work are required. We are only looking for candidates who can work in the following times. Note that we are looking to take on two candidates and the following shifts are available. OPTION 1: Monday - Friday 14:00 - 19:00 UK time OR OPTION 2: Monday - Friday 10:00 - 15:00 UK time I have some degree of flexibility and will adjust this for the right candidate. We may also consider full time hours for the right candidate. JOB DESCRIPTION - You will be dealing with customer enquiries on a daily basis. Responding to incoming emails and processing incoming orders. - You will also be required to provide quotes for our services. On an average day you will deal with likely 20 different voice artists, producers, musicians and 50 different customers. You need to thrive from virtual contact with people and be capable to organise your day in a fashion that covers all outlined tasks. Full training will be provided. - You must be an excellent communicator and have almost OCD like attention to detail. Your background does not have to correspond to audio industry but of course any experience would be beneficial. - You need to have a solid experience in service industry with references provided for previous customer service based role. - You will be working from home and therefore need to have a comfortable and quiet home workspace, super fast internet connection with no upload/download limits (fibre optic or faster) is an absolute must - we exchange a lot of files on a daily basis). - Knowledge of working with tools such as Slack, Trello, Wordpress will be beneficial - however not essential. - You will be required to keep track of your own customers and follow up with them periodically. Good client management skills are essential. Do you have amazing customer service skills and would you like to work from home? If so - we would like to hear from you today! Please note we are looking for someone to join our team on a long term basis - please do not apply if you wouldn't have the intention of working with us for at least couple of years.

ID del proyecto: 21331471

Información sobre el proyecto

38 propuestas

Proyecto remoto

Activo hace 4 años

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38 freelancers están ofertando un promedio de £12 GBP /hora por este trabajo

@jkaranm

Hi Future Client, I’m Janis and I’ve been here in freelancer since 2014 together with my team. I’m one of the preferred freelancers because of my good standing and good feedback from previous employers. I was asked by the freelancer staff to bid on your project. I believe we can help you with your requirements as we have a solid strong team within my team. Most of us finish a Bachelors degree and I can assign someone designated to your project or be assigned to me. My business is to make your business effective, profitable & efficient. We are able to have a sound understanding of our Clients’ operations and their corporate goals, and we continually bring knowledge and new ideas to them. I am a pioneer in the outsourcing/call center industry in the Philippines, and as such, have a deep understanding of world-class customer service, prompt delivery of jobs & the importance of client satisfaction of our work. The team is led by me–a forward-thinking, resourceful professional with more than 13 yrs of experience in Sales, Marketing & Customer Service; who understands the power of good relationships with customers/clients, and that this is the foundation of successful business & attracts repeat sales. We are highly-skilled, well-educated, English-speaking, smart professionals ready to deliver results for you. Been working on different projects since 2014, with most of my clients are from here (you can check the good reviews we garner on my profile). Willing to discuss.

£10 GBP en 40 días

5,0

(40 comentarios)

7,9

@VOTIKO

Hi We are expert in customer support and we can provide you best customer support for Music Radio creative. We can provide you best customer support on call / email and chat. We have a team of customer support agents with excellent communication skill and we are able to provide 24X7 customer support. Votiko is established in 2004. Votiko has 45+ superstar telemarketers Team available to provide telemarketing service. At votiko, we have a professional, high performing and vibrant work force. Our values are integral to our success, and they are what differentiate us from the rest. Votiko provides the range of services: Outbound call Center Services The Outbound call center may be defined as the center that makes outbound calls either to the existing or potential customers on behalf of a company or a client. Our specialization in outboundprovides the best creative, dynamic and cost effective outbound call center solutions. - 24X7 Customer support - Outbound Callcenter Service - Appointment setting service - Cold calling - B2B & B2C Lead Generation Services - Market Research & Surveys Our professional approach to provide the best inbound call center solutions for companies/organizations results in an increased revenue. - Inbound Sales Services - Enquiry Handling Services - Help Desk & Technical Support Services - Call Handling service - 24X7 Chat support service Whichever you choose, we will do our best! Glad to meet you . Votiko team

£10 GBP en 40 días

5,0

(4 comentarios)

4,8

@saminatariq25

I have read the project's details and willing to serve you as an Order Fulfillment official as well as a Customer Support representative. I do manage eBay, Shopify, WooCommerce stores. I do fulfill orders, provide customer support to clients via Slack, Zendesk, Tawk, Gmail, Messenger, web apps, etc. Feel free to contact to discuss further on the project.

£10 GBP en 40 días

5,0

(3 comentarios)

4,9

@Plutox16

I am a seasoned business & finance professional consultant with 7+ years’ rich experience in independently handling all aspects of accounts and finance related functions, funds management, taxation, MIS reporting, preparing various reports, client management and statutory compliance with solid planning, data entry, data analysis, fast typing (55 WPM) of documents or list, appointment setting, web research and organizational skills. I have an advanced knowledge of the Microsoft Office package, especially using excel and word so I can easily assist you in this work, since I have done it many times before. I can also meticulously translate and edit both written contents and videos from Italian to English and viceversa, consulting social media marketing and create drawing of investment ideas and business plans. As you can read above I worked for years inside a consulting office, dealing with the clients' relationships daily and assisting the managers. I used to do both front office and back office, depending on the needing and this allowed me to have a good knowledge of business dynamics.

£10 GBP en 30 días

5,0

(2 comentarios)

2,8

@vw8308680vw

Dear Hiring Manager, Good day! Your job post caught my attention, and I feel that I am the perfect match for the job. I am an experienced Customer Service Representative/Virtual Assistant. I can at your timezone and also looking for long term position. I have been working for years as a freelancer, and I have managed to accumulate many experiences through it. I can handle every Administrative Assistant task that can be thrown my way like Slack, Telegram, Magneto Listing, eBay, manage schedules, handle emails, Data Entry, File Conversion, Business, Email Handling, organize necessities, do research, or follow-up appointments at the very least. I can also handle other tasks like search engine optimization, write articles, submit write-ups to online directories, build back-links, and post and answer comments on blogs and forums. I can guarantee you that I have excellent knowledge with many tasks involving the web, so you do not have to waste time training or teaching me many things. With my help, you can feel secure that you can spend your time on your business without any fear. Moving forward, I can dedicate 30-40 hours per week for your job and my daily hours are negotiable. Please feel free to contact me through Skype if you are interested. Thank you for your time, and I am looking forward to your great response. Regards,  Fatima A. 

£10 GBP en 40 días

5,0

(2 comentarios)

2,3

@rinarish

Good day to you! I am quite keen on this project that you have raised so I'm hoping (fingers tightly crossed) that I'll be given the opportunity to help/assist/work on this with your kindself. Please do not judge me by the reviews given but rather feel free to strike up a conversation with me and we'll go from there. A quick summary about myself: My name is Rina. I have been a Virtual Assistant/Freelancer of sorts for 4 years. I own a Diploma in Private Secretarialship which majors in Secretarial, Administration & Business studies. I am an individual but I can assure you that I am able to execute this job with utmost dedication. Working as a PA (Offline)/VA (Online) requires me to be meticulous with work given/assigned/awarded to me and I always provide result/s expected/needed by the employer. Thank you for taking the time to read my proposal. I do hope you will consider my application and I would be most happy to discuss any further details pertaining to the project/compensation/etc. Best Regards, Rina

£13 GBP en 40 días

5,0

(2 comentarios)

2,5

@Shubhamdhagat16

Hire me Relevant Skills and Experience We can talk and negotiate our deal

£13 GBP en 10 días

0,0

(0 comentarios)

0,0

@kumarsanidhya18

Dear Hiring Manager , I have experience into customer service for around 3 years where in i used to take 100 calls a day and outbound at least 50 calls a day . Now my sales experience is into BYjus The Learning Application, where in we were into sale of technical education , i used to do cold calling settle appointments with the customer and sale them, so i was looking for a project where in customer service would help me grow my career , i would like to take this opportunity and work hard so that i can earn and make the company grow more and more. Please take my interview first then give me a chance but please i am in need of project , give me a chance i will prove the best , no problem of time zone, just need a chance .It will be definitely a long term with you people all i need is a chance to work hard which i am not getting . Money is not at all a matter for me , i need work so that i can settle myself and grow with the organisation. Thank You

£10 GBP en 40 días

0,0

(0 comentarios)

0,0

@carloprince609

Hi, where I can submit my resume and application letter? I have the experience that is needed for this job, try me and I will make you satisfied!

£13 GBP en 40 días

0,0

(0 comentarios)

0,0

@babufcs007

Hi my name is Babu S and currently working with a leading international Bank and having an experience in handling critical business incident communications by collaborating various stakeholder. I feel myself to be very much suitable to the role considering the fact that customer service via E-Mail is my cup of tea. Please allow me to showcase a business scenario on handling a tough scenario wherein customers are put into centric service and indulge every moment for music artists all over the world. Look forward to join your family. Thanks, Babu Sathyanarayanan Mobile: +91 9790690917

£10 GBP en 7 días

0,0

(0 comentarios)

0,0

@CenterSolutions7

Hello, my name is Eric, I am available for any of the options you have. contact me so we can discuss. I am here for you long term

£10 GBP en 40 días

0,0

(0 comentarios)

2,4

@brittanym1992

I have experience with various cultures and backgrounds with different customers I had while driving a carriage in Nashville. I met many different celebrities and provided services to over 6,000 people, available full time and part time, high speed internet, very detail oriented, have a home office and laptop, eager and open to learn, and keep a daily/hourly schedule book. Look forward to hearing from you.

£13 GBP en 40 días

0,0

(0 comentarios)

0,0

@Hussain9292

I have more than 7 years experience in customer service for different multinational companies in USA ,Uk & Canada they were doing there out sourcing customer service through me. I m good at my skills.

£10 GBP en 40 días

0,0

(0 comentarios)

0,0

@Akku51

Hey this is Akshay, I have read your bid carefully and I feel that I am best suitable to perform this duty for you as I have assisted many Businesses to achieve their desired goals by providing exceptional Customer Service. I am looking to work LONG TERM and Full time, hence looking for a reliable project. Also, the project matches my skill set and field of interest as I am a Vocalist and I also play Guitar. I'm currently working as a Business Development Executive at Odoo India and holding an experience of 2 years working as a Quality Analyst at Etech Global Services. I have also worked as a sales agent in the company. On Freelancer I have worked as a Virtual Assistant, Business Development Executive, Sales Closer and Customer Service Rep for several clients from different countries. Thus, possessing great Customer service, communication, Intra-personal and Customer handling abilities. Also working as a BDE has made me an exceptional sales person and has groomed my Client Handling abilities. I provide services like: Sales, Closing High Ticket, Business Development, Chat support, Social Media Management and Virtual Assistance etc. Want to get your Business to next level?? Let's have a word then!! It would be great to have a short call! Thanks

£11 GBP en 30 días

0,0

(0 comentarios)

0,0

@tinytonie

I am interested in applying for your vacancy. I am highly competitive and dedicated person, eagerness to start as soon as needed, always open to possibility in platforms that driven into good opportunity that offers, I am reliable person that you can trust, deliver a good quality of service to do the job as the given time frame. My experience working in a establishment customer service related is enough to gain knowledge and experience that I adopt to be a competitive candidate. I am a goal-oriented person in what task responsibility has to offer. Willingness to work in your growing company and leads a good companionship and self stem and attentiveness to work in a reputable company and I will work smarter. Best Regards, Mary Tonie

£13 GBP en 40 días

0,0

(0 comentarios)

0,0

@persistentadnan

Hello, Greetings of the day! I have 12 years of experience in Telemarketing sales and customer service, I have worked with the US, UK, Canada, and UAE clients. I bring with me a vast experience of handling customer calls with proper telephone etiquette and professionalism building a good rapport with the customers making sure they are happy at the end of the conversation. My previous job profile includes outbound sales. I have sold everything from insurances to home utility bundle packages and have always been a top performer. I can receive and make calls, Email clients and follow up with them. I am a self-motivated person and a go-getter. I am sure you would love to give me an opportunity to discuss more about my work experience and skills. Hope to hear from you soon. Best, Adnan Shaikh

£10 GBP en 40 días

0,0

(0 comentarios)

0,0

@lynderbanduka

Hello, I have seen your bid and I strongly believe that am the right person for the job and am ready to start right away. I have gained enough experience over the past 4 years working as a customer support representative which has enabled me to handle and communicate well with people of different kinds with different cultures. I have also worked remotely for some companies before which required the use of tools like slack and so am very familiar with it. I am a hard working person that is always ready to learn new things and I would be glad to join your team. I look forward to hear from you.

£11 GBP en 40 días

0,0

(0 comentarios)

0,0

@xtianglennazana

Hello, I offer you the diligence to perform the needed task and working with your company on a long-term scale. My background includes making positive customer experience for Amazon, Intuit and Activision for a decade. Looking forward to meet you and discuss the project. Regards Chris,

£11 GBP en 40 días

0,0

(0 comentarios)

0,0

@tonyswamy25

Hi, It is with significant interest related to the nature of the job that I wish to apply for the open position of Customer Service Representative. With over 7 years of experience in the customer service industry, I am optimistic to become an asset within your organization. I possess excellent interpersonal skills in handling Customer queries (Voice, Chat, Emails), up-selling, tech support, serving international customers like HP (Hewlett Packard, US ) and BT (British Telecom, UK), hence comfortable working with UK time zone. I am experienced working with Oneview CRM tool. I was awarded ‘Outstanding Performance on Repeats-(Digital Care) & Top Performer on Stack’ by our client British Telecom and customer satisfaction award from HP (Hewlett Packard). Due to my excellent communication skills, I was promoted to handle complaints customers for British Telecom. As per the job requirement, I reside at a quiet place with high-speed fibre optics internet connection with an unlimited download limit. I am seeking for a long term, challenging position, which is why I am naturally drawn to this exciting opportunity. Regards, Anthony Swamy. Attachments: Photocopy of BT certificates are attached to my profile.

£10 GBP en 40 días

0,0

(0 comentarios)

0,0

@unityconnect

Hello there, We are a USA Based international BPO with centers in the US, Philippines, Costa Rica, and Dominican Republic. We specialize in companies that are looking for small teams to augment their staff in the US, Canada, UK, Australia, and Europe for their first outsourcing project. We work with startups, SMB's, and medium businesses that are looking to outsource for the first time and need a “white glove” experience. I look forward to discussing this further with you when convenient. Kind Regards, Unity Communications and Consulting Group

£13 GBP en 40 días