Hello,
15+ years of experience providing desktop support for Mac OS X and Windows 7/10 laptops and desktops
* Experience with G Suite, Office 365, AWS, Azure, Z Scaler, and various cloud services and platforms are a plus.
* Experience with user account creation for Windows Active Directory
* Working knowledge of and the ability to support Office 365/2016 applications (especially Outlook)
* good experience in supporting remote clients using email, chat, and phone support (ScreenConnect, Teamviewer, VPN, RDP)
* good Experience with the following technology:
Kaseya BMS, Kaseya VSA, Screenconnect, Okta, Addigy RMM, Datto, Cisco, Ubiquiti, VMware, Fortinet, Intuit, Sage, and various back-office line of business software.
* good Experience with Powershell, Bash, and related scripting
Migrations
Gsuite to Office 365 mail. , Dropbox/google drive to Office 365/onedrive
Sharepoint 2010,2013 to office 365 migration
Onpremise windows server to Azure Migration
Onpremise AD to Azure AD
Skype for business
Desktop Support/Remote IT support/IT Help Desk
• Windows XP, Windows 7,10, Windows 8.1, Mac OS(Basic) Operating system Troubleshooting.
• Hardware and software troubleshooting for laptops, Desktops.
• Browser and In-built app T/s
•. PBX, Skype for Business
•. Supporting through team viewer/whatsapp/teams
•. Office 365, Azure
Let's connect over chat for a quick discussion regarding your requirement.
Looking forward for your response.
Regards:
MoreYeahs!!