Customer Service - Helpdesk Associate

Customer Service - Helpdesk Associate Job Description: Europe Trade Ltd, is one of the UK's leading financial services providers,is looking for enthusiastic Helpdesk Associates to assist our customers with their online experience while they use our suite of unique technology solutions. * This position includes extensive online contact with our clients. * Most importantly, our Help Desk bears responsibility for making sure our users are always fully satisfied. * The successful candidate must follow-up on all outstanding issues in a timely manner. Job Requirements: * A friendly and positive manner is a must. * Additionally, the successful candidate must possess simple computer skills, a sincere desire to provide high-quality service, a talent for managing details, excellent written communication skills,and the ability to recognize potential service issues or opportunities. * Ability to work Monday - Friday, from 11:15am - 8:00pm