Automatic Operator
We want a automatic operator system. System will run like this:
- Customer calls the PBX: And a operator replies: “Welcome to our Company. Please say the name and surname that you want to talk.”
- Customer says the name and surname.
- System says name and surname and says “I recognized, if wrong pres 0” and direct him to the that person. (İf customer press 0, PBX direct him to the human operator)
- It must be meet the incoming calls according to the time. For example from 8 to 11 says good mornind then says “have a good day” etc.)
Hi my name is Ambiorix. I'm an Asterisk expert with a good experience building IVR. I could help you with your IVR but there is not too much accuracy with the voice recognition based on Asterisk. If you are willing to suggestion I willing to share some thoughts with you.
Hello,
Your task is quite easy, I can build a demo for you testing. If you feel satisfy with the configuration, I can deploy it to your server.
Please let me know if you have any question.
Regards,
Vu Le
Hello.
I can help you with this project.
I can develop IVR with TTS/ASR from Yandex Cloud Speach. I have great experience in ivr develop.
If you want I can send you my profiles with work from upwork, elance and fl (alternative freelance service).
Please write:
- are you have install asterisk server or you need it to in this project?
**Asterisk IVR and speech recognition expert**
Hi,
I am a talented and expert voip and Collaboration engineer with recognised strength in Asterisk pbx and well resume on enterprise IVR systems for telecom and mobile companies.
I have implemented both speech recognition and tts systems with the highest quality on asterisk and also DEMO is available on your demand.
Please check my 5 star profile and contact me for details.
Kindly looking forward for your reply.
Regards
I have 5+ years experience on Asterisk installation and configuration. I have done same kind of IVR configuration before. Please check my last project, it was also similar like this project. Please let me know if you have any query.
Hello. Speech recognition can be done with Google Speech API. I have experience in creating such services. Voice messages "good mornind", “good day” etc. can be used by Asterisk sound package or record your own.