a trainer in agriculture extension and management

I CAN DO THIS !!@

My name is Kristine Laura Dela Cruz and I would like to express my interest for the Virtual Assistant position. I have an 8 year experience in both Customer Service and Technical Support field. I currently work as a Trainer and handled Technical Support, Sales, Winback and Retention campaigns. With this, I am accustomed to coaching and developing people. I am able to create modules, curriculum, agenda, training need analysis and other training materials. Prior to climbing my way up to being a Trainer, a became a Technical Support Representative and Escalations Agent. I handled various concerns that are not limited to troubleshooting Internet Connection, Email, Telephony, VoIP and Fibre services. I also have a wide range of experience as a Customer Service Representative. I played a critical role of verifying basic business information for various businesses in the US. I have the tools, knowledge and skills required for this job. My work experiences will help me become the person most suitable for this position. Moreover, I am more than willing to be trained, learn new things and I can start immediately.