CRM Analysis & Technology Option Assessments

CRM implementations can fail because enough detail wasn't paid to the business operating model and drivers of proprietary value blurred in the rush to get a system up and running. We work with technology and business professionals * Clearly define a business case for CRM software applications (ROI estimates..) * Clearly define business processes aligned with unique value drivers * Address obstacles and challenges hindering successful deployment and what can be done to mitigate them * Clearly define business requirements and operating process support areas with less reliance This helps users of this service to mould CRM systems around their specific business, curtail overspending on features unlikely to be used, create tight integration between the business and technology and help ensure widespread technology adoption