Hi there,
I have worked on MS CRM 2011 extensively, in that I have customized business process for Campus/University, Real Estate developer, Insurance agents, Pharmaceuticals.
In these customizations, I have used custom grids/aspx pages/Silverlight Grids/SQL reports. I have developed custom SQL reports (running off CRM 2011) for Performance ratings, Invoices, Orders, Lead Turn around Time...
I would like to hear more about your requirements - it would help me to scope your requirements much better.
I look forward to hearing from you.
Thank you,
Regards,
Rajesh