DNS Test Query Failure

I am getting test query failures on my win2k dns box -- don't know what it means or where to look to find the problem. Please outline a troubleshooting technique and help me resolve the error. ## Deliverables 1) Complete and fully-functional working program(s) in executable form as well as complete source code of all work done. 2) Installation package that will install the software (in ready-to-run condition) on the platform(s) specified in this bid request. 3) Complete ownership and distribution copyrights to all work purchased. ## Platform win2k