Custom Caller ID based on Number Dialed Asterisk
$30-250 USD
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We have a client that owns a couple flower shops throughout the country. The use Asterisk [url removed, login to view] at their headquarters. At the headquarters they have a small call center (4 agents) that follow up calls makes calls on behalf of their remote stores. They want to their phone system to change the Outbound Caller ID based on what phone number the call center agent dials, if that number exists in their customer database. Here's an example
Agent = Jane Smith, Exten = 100, Default Outbound Caller ID = 310-555-1212
Customer1 = Joe King, Phone Number 661-555-1212, Local Store Phone Number = 661-888-1212
Customer2 = Diane Wallace, Phone Number 212-555-1212, Local Store Phone Number = 212-888-1212
Jane Calls a Joe King
Asterisk looks to see if Joe's number is in the customer Database
If it is, then Jane's caller ID is changed to 661-888-1212
If not then Jane's caller ID stays 310-555-1212
Jane Calls Diane Wallace
Asterisk looks to see if Diane's number is in the customer Database
If it is, then Jane's caller ID is changed to 212-888-1212
If not then Jane's caller ID stays 310-555-1212
We can run a dump from the customer database to create a csv file that has Customer phone number, Store Phone number. We'll update the csv file nightly. But it will always be in the exact same location on the asterisk server and the format will never change.
Nº del proyecto: #755181
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10 freelancers están ofertando un promedio de $260 por este trabajo
Hello, I am a Linux sysadmin with strong knowledge in Asterisk and VoIP development. I can develop an AGI software making the needed changes to the CallerID, reading from a database or csv file directly. About me, I a Más
Adding custom caller id to the dial plan isn't that difficult as long as the caller isn't using analog lines to call out. I would be glad to do this work for you. I look forward to talking with you further about the Más